Logistics Co-ordinator

Key Responsibilities:

• Handle and coordinate import shipments (Air/Sea – LCL, FCL, AIR).

*

• Liaise with counterparts and co-loaders on daily routing orders; update clients accordingly.

*

• Prepare CAN copies and share arrival details with consignees.

*

• Respond to and resolve customer queries related to shipments and routing orders.

*

• Execute order requests via calls and emails.

*

• Communicate with suppliers, carriers, and customers regarding shipment updates.

*

• Track shipments, confirm receipt, and ensure timely arrivals.

*

• Ensure high customer satisfaction by addressing concerns promptly and effectively.

*

• Manage and route phone calls, handle inquiries, and provide necessary support.

*

• Prepare and maintain Daily Status Reports (DSR) with proper updates to consignees.

*

• Qualifications & Skills
• Experience: 2–5 years in Import Customer Service (Air/Sea).

*

• Background: Logistics industry is mandatory.

*

• Education: Graduate preferred.

*

• Skills:

*

• Strong communication and interpersonal skills.

*

• Good knowledge of import processes, documentation, and shipment tracking.

*

• Proficiency in MS Office (Excel, Word, Outlook).

*

• Problem-solving attitude and customer-focused approach.

*

• Gender: Open for Male/Female candidates.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• import: 1 year (Required)
• customer service-import: 1 year (Required)
• Logistics Coordinator: 1 year (Required)

Language:

• English (Required)

Work Location: In person