Logistics Coordinator

Reports to Scheduling Manager

Scheduling onsite appointments

Scheduling remote appointments

Scheduling post lives onsite and remote appointments

Entering paid time off requests, scheduling blocks on internal and gantt (if applicable), following workflows established

Entering scheduling notes on internal platform

Scheduling weekend onsite and remote appointments

Updating weekend shifts entered into gantt (when applicable)

Reconciling JPL's for appointments- twice daily checks

Communicating Onsite cancels (via slack) to all involved parties

Communicating Remote cancels (via slack) to all involved parties

Fully available on Slack (between dispatch channels, help request channels, and questions from techs, managers and director) during scheduled shift time

Rotated off hours/weekend dispatch watch, for one week at a time

Data entry on tracking decline of SAs for data collection

Collaborating with F3 IT Division for cross technician scheduling for IT division appointments

Review “Hours Report” daily in order to prioritize assigned work for gaps in work and low hour technicians and also to alleviate overtime labor, where applicable.

Attend weekly OPS meeting with Director and HR Division - 2 hour duration/week

1:1 syncs with manager; bi weekly basis

Quarterly job performance reviews

Teaching Logistics 101 Class, once monthly - 1 hour duration

Occasional meetings with regional managers in regards to technicians’ performance metrics regarding scheduling

One weekend every month for on call rotation