Logistics Coordinator

JOB FUNCTIONS:

This position is responsible for performing dispatch functions in a manner that will insure prompt,

efficient delivery of MPW services to its customers.

ESSENTIAL FUNCTIONS:

1. Schedules upcoming manpower and machinery jobs in conjunction with operation or branch

manager.

2. Schedules labor force and supervisors to specific jobs.

3. Notifies supervisors/labor force of assignments.

4. Ensures preparation of information needed for job site.

5. Ensures update of roster for manpower and equipment.

6. Provides back-up assistance for personnel and equipment to branches as needed, reviews

assignments and usage information.

7. Performs other duties as directed.

8. This position handles emergency responses to customer needs and ensuring all personnel,

equipment and supplies are dispatched quickly.

9. Solving material, personnel or equipment shortage or surpluses. Requires relocating

equipment/personnel from other jobs.

10. Has the authority to make unsupervised decisions consistent with the scope of responsibilities.

KEY BEHAVIORS:

1. Customer Service: Proactively developing customer relationships both internal and external;

anticipating and providing solutions to customer needs; giving high priority to customer

satisfaction.

2. Professionalism: Maintaining a high-quality professional appearance and standardizing to

improve performance and reputation.

3. Continuous Improvement: Refining and developing new tools and processes through creativity

and innovation.

4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.

5. Spirit of Family: Treating all people with respect by supporting and giving back to employees,

customers, and local communities. Promoting opportunities within and through referrals.

QUALIFICATIONS:

1. High School Education with specialization in industrial or vocational trades.

2. Advanced knowledge in dispatching in a service industry or from several years in a field position

at MPW.

3. Professional oral and written interpersonal communication.

4. 1-2 years of dispatch experience involving trucks and heavy equipment.