Logistics Coordinator + Lead Generation Specialist (Night Shift – EST)

About the Role

We are looking for a highly organized and proactive Logistics Coordinator who will also support our sales team through lead generation and data research.

This is a dual-role position:

• During operational hours, you will manage last-mile and mid-mile dispatch operations
• Moreover you will focus on identifying, researching, and assigning new business leads to the sales team

This role is ideal for someone who is detail-oriented, tech-savvy, and comfortable working in a fast-paced, performance-driven environment.

Key ResponsibilitiesLogistics & Dispatch Operations

• Coordinate and manage last-mile and mid-mile delivery operations
• Dispatch drivers and monitor routes in real-time
• Communicate with drivers, customers, and partners in fluent English
• Handle delays, exceptions, and service issues proactively
• Ensure all deliveries meet KPIs and service-level agreements (SLAs)
• Maintain accurate logs, tracking, and reporting

Lead Generation & Sales Support

• Research and identify potential customers (shippers, warehouses, distributors, retailers) in North America
• Generate and maintain qualified lead lists using tools like Google, LinkedIn, directories, etc.
• Collect key data: company name, contact person, email, phone, location, shipping profile
• Assign and organize leads for the sales team in CRM or spreadsheets
• Continuously update and clean lead databases
• Support outbound sales efforts with accurate and structured data

Requirements

• Fluent English (spoken & written) – mandatory
• Ability to work night shifts (EST hours)
• Strong communication and coordination skills
• High attention to detail and ability to multitask
• Comfortable switching between operations and research-based tasks
• Strong internet research and data entry skills
• Proficiency in CRM / Excel / Google Sheets
• Problem-solving mindset and ability to make quick decisions

Preferred Qualifications

• Experience in logistics, dispatch, or delivery coordination
• Experience in lead generation, data mining, or sales support
• Familiarity with LinkedIn, Google search techniques, and business directories
• Experience working with North American clients or markets
• Basic understanding of freight, trucking, or last-mile logistics

What We Offer

• Competitive salary (based on experience)
• Stable, long-term role with growth opportunities
• Exposure to North American logistics and sales operations
• Performance-based incentives (operations + lead generation)
• Opportunity to grow into Operations Lead or Sales Coordinator roles

Work Environment

• Onsite role in Rawalpindi (no remote work)
• KPI-driven, performance-focused environment
• Team-oriented culture with clear accountability

Application Question(s):

• Are you able to work night shifts aligned with EST (approx. 5 PM – 3 AM PKT)?
• Are you fluent in English and comfortable communicating with North American clients?
• Describe your experience with dispatch or logistics operations.
• Do you have experience with lead generation or online research? If yes, explain.
• What tools have you used for data entry or lead tracking (Excel, CRM, etc.)?
• How would you find potential shipping companies in Canada or USA for a logistics business?
• How many tasks (drivers/leads/projects) have you managed at the same time?

Work Location: In person