We are seeking an organized and detail-oriented Logistics Dispatcher to coordinate transportation operations, monitor deliveries, and ensure efficient movement of goods. The ideal candidate will have strong communication skills, the ability to multitask in a fast-paced environment, and experience managing drivers, routes, and shipment schedules. Key Responsibilities
Schedule and dispatch drivers, vehicles, and equipment to meet customer delivery requirements.
Monitor shipment progress and provide real-time updates to customers and management.
Coordinate pickup and delivery schedules to maximize efficiency and reduce delays.
Communicate with drivers regarding route changes, traffic conditions, and customer requirements.
Track vehicles using GPS and transportation management systems.
Maintain accurate dispatch records, driver logs, and transportation documentation.
Resolve transportation issues, delays, and customer concerns promptly.
Ensure compliance with DOT regulations, company policies, and safety standards.
Collaborate with warehouse personnel, customers, and transportation partners to ensure smooth operations.
Prepare reports on delivery performance, driver productivity, and operational metrics.
Qualifications
High school diploma or equivalent; Associate’s degree preferred.
Minimum 3+ years of experience in logistics, transportation, or dispatch operations.
Knowledge of transportation management systems (TMS), GPS tracking, and dispatch software.
Strong organizational and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work under pressure and manage multiple priorities simultaneously.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Knowledge of DOT regulations and transportation compliance requirements is preferred.
Required Skills
Route planning and optimization
Fleet coordination
Shipment tracking and monitoring
Customer service and communication
Data entry and record keeping
Time management and multitasking
Problem-solving and decision-making
Preferred Qualifications
Experience in freight, trucking, or supply chain operations.
Familiarity with ELD systems and transportation compliance.
Bilingual communication skills are a plus.
Benefits
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
Retirement savings plan
Professional development opportunities
Experience Required: 3+ years in Logistics Dispatching or Transportation Coordination.