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Logistics Dispatcher

We are seeking an organized and detail-oriented Logistics Dispatcher to coordinate transportation operations, monitor deliveries, and ensure efficient movement of goods. The ideal candidate will have strong communication skills, the ability to multitask in a fast-paced environment, and experience managing drivers, routes, and shipment schedules.
Key Responsibilities

  • Schedule and dispatch drivers, vehicles, and equipment to meet customer delivery requirements.
  • Monitor shipment progress and provide real-time updates to customers and management.
  • Coordinate pickup and delivery schedules to maximize efficiency and reduce delays.
  • Communicate with drivers regarding route changes, traffic conditions, and customer requirements.
  • Track vehicles using GPS and transportation management systems.
  • Maintain accurate dispatch records, driver logs, and transportation documentation.
  • Resolve transportation issues, delays, and customer concerns promptly.
  • Ensure compliance with DOT regulations, company policies, and safety standards.
  • Collaborate with warehouse personnel, customers, and transportation partners to ensure smooth operations.
  • Prepare reports on delivery performance, driver productivity, and operational metrics.
Qualifications
  • High school diploma or equivalent; Associate’s degree preferred.
  • Minimum 3+ years of experience in logistics, transportation, or dispatch operations.
  • Knowledge of transportation management systems (TMS), GPS tracking, and dispatch software.
  • Strong organizational and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure and manage multiple priorities simultaneously.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Knowledge of DOT regulations and transportation compliance requirements is preferred.
Required Skills
  • Route planning and optimization
  • Fleet coordination
  • Shipment tracking and monitoring
  • Customer service and communication
  • Data entry and record keeping
  • Time management and multitasking
  • Problem-solving and decision-making
Preferred Qualifications
  • Experience in freight, trucking, or supply chain operations.
  • Familiarity with ELD systems and transportation compliance.
  • Bilingual communication skills are a plus.
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Professional development opportunities

Experience Required: 3+ years in Logistics Dispatching or Transportation Coordination.

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