Logistics Executive

Job Description:

National Carriers Corporation

Hiring: Logistic Field Executive – Cross Border Logistics (India to Bangladesh, Nepal, Bhutan) *

*Location: * Mumbai | Full-Time | Experience: 2–5 years

We are a leading logistics and customs clearance company specializing in cross-border transportation to Bangladesh, Nepal, and Bhutan. We're looking for a **Sales Executive to drive new business growth.

Job Purpose:

The Logistics Relationship Executive will be responsible for maintaining and strengthening relationships with existing clients by daily visits to client offices, ensuring end-to-end logistics support, expanding business volume, and generating new leads to drive company growth.

Key Responsibilities:

Client Relationship Management

Visit assigned client offices on a daily basis.

Maintain strong professional relationships with existing clients.

Act as the single point of contact for all client-related coordination.

Business Expansion & Growth

Identify opportunities to expand existing business with current clients.

Promote company services and solutions to increase revenue.

Ensure continuity of business and long-term client retention.

End-to-End Logistics Support

Coordinate with internal teams to provide total logistics solutions.

Support clients with documentation, operations, freight, customs clearance, and delivery follow-ups.

Ensure smooth execution of shipments and timely resolution of issues.

New Lead Generation

Identify and develop new business leads through client references and market visits.

Conduct preliminary discussions and coordinate with sales/management for conversions.

Maintain lead data and follow up regularly.

Client Support & Issue Resolution

Understand client requirements and provide timely support.

Handle complaints or service issues and ensure quick resolution.

Escalate critical matters to management when required.

Reporting & Coordination

Submit daily visit reports and business updates.

Coordinate with operations, documentation, and finance teams.

Keep management informed of market trends and client feedback.

Skills & Requirements:

Strong communication and interpersonal skills

Knowledge of logistics, freight forwarding, or supply chain services

Ability to build long-term client relationships

Willingness to travel daily for client visits

Basic knowledge of MS Office and email communication

Performance Indicators (KPIs):

Client retention and satisfaction

Business growth from existing accounts

Number of client visits completed

New leads generated and converted

Service turnaround and issue resolution

Responsibilities:

* Generate and convert leads for cross-border logistics and CHA services

* Build relationships with exporters, importers & manufacturers

* Coordinate with internal teams to ensure smooth execution

* Prepare proposals and negotiate contracts

* Daily Calls around up to 50 max.

Requirements:

* 2–5 years of B2B sales experience in logistics/freight forwarding/CHA

* Understanding of export-import procedures and documentation

Excellent communication and negotiation skills

* Self-driven

National Carriers Corporation

508/509 5th Floor, Raheja Plaza, Veera Desai Road,

Andheri (West), Mumbai-400053

WWW.national-carriers.com

hr1@nationalcarriers.com

Arun HR Team, Contact: +91 90044 56039,

Job Type: Full-time

Job Type: Full-time

Pay: ₹15,795.09 - ₹34,671.21 per month

Benefits:

• Provident Fund

Work Location: In person