Senior Logistics Executive

Senior Logistics Executive

Job Summary

The Senior Logistics Executive is responsible for managing end-to-end logistics execution for international paper and pulp sea shipments, handling ocean freight negotiations and long-term contracts, timely vessel bookings, quarterly forecasting/planning and reporting to management, accurate documentation, and smooth coordination between shippers, consignees, forwarders, and internal teams. The role plays a critical part in maintaining delivery reliability, cash flow planning, and high customer-service standards across global trade operations. The role would involve working with contacts from multiple time zones.

Key Responsibilities

I. Freight & Shipment Execution

• Negotiate freight rates and shipment terms with shipping lines and freight forwarders for FOB and other applicable shipments.
• Arrange and confirm vessel bookings in line with mill readiness, customer delivery schedules, and contract terms.
• Forecasting freight movements over the next months/quarter and reporting forecasts to the management to plan shipments smoothly, avoiding severe freight rate fluctuations and ensuring the shipment is executed within planned costs.
• Monitor vessel cut-offs, sailing schedules, transshipments, and port congestion to avoid delays.

II. Supplier & Customer Coordination

• Coordinate closely with suppliers/exporters, freight vendors, forwarders and internal teams to ensure cargo readiness and shipments are aligned.
• Ensure all valid customer requirements (packing, palletization, marking, documentation, special handling, etc.) are incorporated into the Purchase Order or formally communicated in writing to suppliers and Logistics vendors.
• Proactively follow-up with all necessary parties to prevent documentation or loading discrepancies. Self-initiative of predicting and detecting possible mishaps or mistakes in the entire supply chain process is highly important for this role.

III. Shipment Tracking & Management Reporting

• Maintain a comprehensive master shipment tracker covering all orders, ETDs, ETAs, vessel details, BL status, and delivery milestones.
• Prepare and share weekly shipment status reports with the management, highlighting delays, exceptions, risks, and operational issues.
• Track pending shipments, rolled cargo, and critical deliveries to ensure proactive intervention.

IV. Documentation & Trade Compliance

• Coordinate preparation and review of shipping documents including Commercial Invoices, Packing Lists, Bills of Lading, Certificates, and any customer-specific documents.
• Ensure accuracy of weights, grades, quantities, mill references, and consignee details to avoid claims, penalties, or customs delays.
• Ensure compliance with international trade regulations, Incoterms, and internal SOPs.

V. Cash Flow & Freight Cost Control

• Maintain and update logistics-related cash flow requirements for freight payments planning.
• Negotiate better payment terms from freight forwarders and shipping lines.
• Coordinate with Finance for timely release of freight payments and origin charges.
• Monitor freight costs against budgets and negotiated rates to support margin control.

VI. Customer Service & Complaint Handling

• Receive logistics-related customer complaints and immediately coordinate with internal teams and freight forwarders.
• Identify and conduct a root-cause analysis for the source of complaint to derive and propose a solution to the complaint.
• Acknowledge complaints on the same day or latest by the next working day and proactively follow up on the status of corrective actions until closure.
• Support customer communication regarding shipment delays, changes, or force majeure situations.

VII. Process Improvement & Operational Excellence

• Support development and adherence to logistics SOPs and best practices for trading operations.
• Identify process gaps, recurring delays, and cost inefficiencies and recommend improvements to management.
• Maintain strong working relationships with suppliers, forwarders, shipping lines, and internal stakeholders.

Qualifications & Experience

• Bachelor’s degree in Logistics, Supply Chain Management, International Business, or related field.
• Minimum 5–8 years of experience in international logistics, preferably within paper trading, pulp & paper, or bulk commodity trading.
• Strong working knowledge of Incoterms (FCA, FOB, CFR, CIF, etc.), shipping documentation, and international trade flows.
• Strong experience handling forwarder negotiations, long-term freight contracts and multi-origin and multi-destination shipments.

Skills & Competencies

• Strong freight negotiation and vendor management skills
• Excellent coordination and follow-up abilities
• Advanced Excel and shipment tracking proficiency
• High attention to detail
• Self-initiative of predicting and detecting possible mishaps or mistakes in the supply chain process
• Strong communication and stakeholder management skills
• Excellent time management skills due to tight schedules and working with multiple time-zones

Job Types: Full-time, Permanent

Pay: AED6,500.00 - AED7,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Logistics/Accounting: 2 years (Required)

Language:

• English (Required)