Assistant Quality Assurance Manager

About the Company:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

About the Role :

The incumbent will assist the QC Manager for implementing & managing IMS Standard across all EDG stores, to meet established Quality, Health & Safety, Environment & regulatory Standards. The role supports the implementation of quality management systems, store inspections, and staff training to maintain consistent product integrity and customer satisfaction.

Responsibilities :

Quality Control Operations

• Assist in developing, implementing, and maintaining the company's Quality Control procedures and policies.
• Conduct routine quality inspections in stores to verify compliance with company and legal standards.
• Monitor product storage and handling procedures to ensure compliance with internal & external requirements.
• Coordinate with store team to resolve quality-related issues promptly.

Regulatory & Safety Compliance

• Assist in the implementation and monitoring of relevant Quality Management Systems.
• Support product recall, and withdrawal procedures.

Training & Development :

• Conduct regular quality and hygiene SOP training for store staff.
• Promote awareness of food safety standards and best practices across departments.
• Support continuous improvement programs to enhance quality performance and customer satisfaction.

Reporting & Documentation

• Prepare inspection reports, audit summaries, and corrective action follow-ups.
• Maintain accurate and up-to-date QC records, test results, and compliance documentation.
• Provide data analysis and reports to the QC Manager to support decision-making.

Additional tasks and responsibilities may be assigned by management as necessary to support business needs.

Preferred Qualifications & Required Skills:

• Strong understanding of food safety standards, storage, temperature control, and contamination prevention.
• Knowledge of ISO standards (ISO 9001, ISO 45001, ISO 14001).
• Experience in quality reporting, documentation, and audit processes.
• Proficiency in MS Office, ERP systems, and quality management software.
• Strong communication, organizational, and problem-solving skills.
• High attention to detail with a continuous improvement mindset.