Company Overview:
Maran Logistics is a tech-enabled logistics company offering fast, secure, and transparent solutions across India and international markets. Our services include B2B shipments, D2C fulfilment, courier services, international freight, COD facilities, customized packaging, and dedicated account management.
Job Description:
Logistics Operations
- Handle billing, invoicing, and billing-related queries for Maran Logistics
- Manage courier tracking, shipment follow-ups, and status updates to clients
- Address client queries related to logistics operations and ensure timely resolution
Project Coordination
- Act as a Project Coordinator for Food Buddies & Maran Logistics, ensuring smooth coordination between internal teams and external stakeholders
- Track project activities, timelines, and deliverables
- Coordinate requirements, updates, and follow-ups across teams
Client Handling & Front Office
- Act as the front office/reception representative, handling calls, walk-ins, and emails professionally
- Maintain client communication, service updates, and follow-ups
- Represent the company professionally to clients and visitors
App Development Coordination
- Possess basic knowledge of app development concepts to coordinate with developers
- Assist in requirement gathering, issue tracking, and basic testing coordination
- Communicate user requirements and feedback to the development team
Business Development Support
- Support new client acquisition through cold calling and follow-ups
- Maintain leads data and coordinate handover to management/sales team
- Build and maintain relationships with new and existing clients
Required Skills & Qualifications
- 1–3 years of experience in project coordination, logistics, operations, or client support
- Basic understanding of logistics operations, billing, and tracking
- Basic knowledge or exposure to app development / tech coordination
- Good communication skills in English (Hindi is an added advantage)
- Proficiency in MS Excel, Word, email drafting, and basic reporting
- Strong coordination, multitasking, and problem-solving skills
Preferred Candidate Profile
- Experience in logistics, operations, project coordination, or client-facing roles
- Comfortable handling multiple responsibilities across functions
- Presentable, proactive, and customer-focused
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person