Logistics General Manager - Retail

Logistics General Manager - Retail

We are seeking an experienced Logistics General Manager for a fast-paced large-scale retail company who will report directly to the CEO.

The Logistics General Manager will be responsible for leading and optimizing all warehouse operations, inventory management, and logistics planning activities across the company’s retail network and distribution centers. This senior leadership role will ensure that the company’s logistics infrastructure effectively supports omnichannel retail operations — including stores, e-commerce, and wholesale channels — by achieving excellence in service levels, cost efficiency, and operational accuracy.

Key Responsibilities:

Strategic Leadership & Planning

• Develop and execute the logistics and warehousing strategy in alignment with overall supply chain and business goals.
• Define medium- and long-term capacity planning, including warehouse footprint, automation, and resource optimization to support business growth.
• Drive digital transformation and process improvement initiatives in warehousing and logistics planning, leveraging advanced analytics and technology.
• Act as a strategic partner to the retail, e-commerce, procurement, and merchandising functions to ensure seamless product availability across channels.

Warehouse & Distribution Operations

• Lead all warehouse operations, ensuring optimal efficiency in receiving, storage, picking, packing, and dispatch processes.
• Establish and monitor performance metrics (KPIs) such as order accuracy, inventory accuracy, picking productivity, space utilization, and on-time order fulfillment.
• Ensure that warehouse layouts, storage systems, and automation solutions are designed to support current and future operational needs.
• Promote a culture of continuous improvement in warehouse operations through Lean and Kaizen methodologies.
• Lead the design and implementation of an Operational Excellence framework within logistics and warehousing functions to drive productivity, safety, and quality.
• Leverage automation, warehouse management systems (WMS), and advanced analytics to enhance operational visibility and decision-making.
• Benchmark performance against industry best practices and drive corrective action plans to sustain excellence.

Logistics Planning & Inventory Management

• Lead the logistics planning team to forecast warehouse capacity, labor needs, and resource allocation based on business seasonality and promotional activity.
• Oversee end-to-end inventory management, ensuring accuracy, visibility, and availability across all warehouse and retail locations.
• Coordinate with demand planning, procurement, and merchandising teams to balance service level expectations with inventory and operational efficiency.
• Develop and implement replenishment and stock movement strategies to optimize working capital and reduce inventory holding costs.

3PL & Vendor Collaboration

• Manage relationships with third-party logistics (3PL) providers responsible for transportation, ensuring alignment with service level agreements (SLAs) and performance targets.
• Collaborate closely with external logistics partners and internal teams to ensure cost-efficient and reliable logistics operations.

Team Leadership & Development

• Lead, mentor, and develop a large logistics and warehouse management team, fostering a performance-oriented culture focused on accountability, safety, and efficiency.
• Build cross-functional collaboration between warehouse, logistics planning, and other supply chain functions.
• Ensure all team members are trained on operational excellence, health & safety regulations, and compliance standards.

Financial & Performance Management

• Develop and manage the annual logistics budget, controlling costs while maintaining service quality.
• Analyze operational performance data to identify trends, risks, and opportunities for cost reduction and efficiency gains.
• Drive key initiatives in cost optimization, automation, and sustainability within the logistics function.

Systems, Tools & Technology

• Partner with IT and ERP teams to ensure efficient functioning and continuous enhancement of warehouse management systems (preferably SAP).
• Leverage technology and data analytics to improve decision-making and forecast operational needs.

Qualifications and Experience:

• Bachelor’s degree in Industrial Engineering, Supply Chain, Business Administration, or related fields; Master’s degree is a plus.
• Minimum 25 years of experience in large scale warehouse/logistics operations and logistics planning, with at least 5 years in a leadership role.
• Strong background in retail, ecommerce, FMCG, or distribution environments with complex SKU portfolios.
• Proven experience in warehouse budgeting, stock control, ERP/WMS systems (SAP preferred), and high-volume fulfillment operations.
• Strong knowledge of local and international logistics regulations and compliance,
• Exceptional leadership and people management skills, with the ability to inspire and motivate teams.
• Excellent communication and presentation skills, with the ability to influence at all levels of the organization.
• Strong analytical and problem-solving skills with a results-oriented mindset.
• Ability to work in a fast-paced, dynamic environment with a high level of adaptability.
• Advanced proficiency in written and spoken English
• Willingness to reside in or commute to Çorlu or surrounding regions (Tekirdağ, Lüleburgaz, Kırklareli, Çerkezköy).

Note: This job description is intended to provide a general overview of the position and its responsibilities. It is not an exhaustive list, and other duties may be assigned as needed to meet the company's objectives.