Logistics Manager

1. Strategy and Planning

• Develop and implement end-to-end logistics strategies that align with business goals and operational plans.

• Design and continuously optimize logistics network models (central warehouse, regional warehouses, stores, and production facilities) to ensure agility, efficiency, and scalability.

• Develop KPIs and cost-control mechanisms to track transportation, warehousing, and clearance performance.

2. Inbound Logistics & Customs Clearance

• Manage the full import process for all goods sourced internationally (raw materials, packaging, equipment, and finished goods).

• Oversee and coordinate with customs brokers, freight forwarders, and shipping lines to ensure timely and compliant clearance of shipments.

• Ensure all import documentation (invoices, packing lists, certificates of origin, SASO/Saber, SFDA, etc.) are accurate and compliant with Saudi regulations.

• Maintain strong relationships with regulatory bodies (Customs Authority, SFDA, MOCI, SASO) to ensure smooth operations and adherence to trade compliance standards.

3. Trade Compliance & Regulatory Affairs

• Implement and monitor trade compliance procedures to ensure adherence to local and international trade laws, including HS code classification, import permits, and product registration.

• Keep abreast of changes in customs, import/export, and tax regulations and ensure internal processes are updated accordingly.

• Provide guidance to procurement and finance teams regarding landed cost, duties, and compliance documentation.

5. Outbound Logistics & Distribution

• Plan and manage distribution from central warehouse to regional hubs and coffee shops across the Kingdom.

• Optimize delivery routes, fleet utilization, and scheduling to ensure timely replenishment and reduce logistics costs.

• Develop and maintain service-level agreements (SLAs) for delivery accuracy, timing, and cost per drop.

• Manage third-party logistics (3PL) providers for transport and warehousing services when applicable.

6. Cost Optimization & Performance Improvement

• Monitor freight rates, storage costs, and handling expenses to identify cost-saving opportunities.

• Lead initiatives to reduce demurrage, detention, and idle transport costs.

• Analyze logistics data and prepare monthly reports on performance, costs, and KPIs (on-time delivery, cost per shipment, clearance time, etc.).

7. Systems & Process Management

• Utilize and enhance logistics systems to improve visibility, traceability, and efficiency.

• Ensure accurate data flow between logistics, procurement, production, and finance systems.

8. Safety, Quality & Compliance

• Enforce safe handling, loading, and transport practices in line with company and regulatory standards.

• Ensure logistics operations comply with quality, food safety, and environmental standards.

• Conduct regular audits of, transport partners, and documentation.

9. Leadership & People Development

• Lead and develop the logistics team, ensuring strong accountability, performance, and cross-functional collaboration.

• Build strong partnerships with internal departments (Procurement, Production, QA, Finance, Operations) and external partners.

• Provide training and mentoring to enhance the team’s technical and compliance capabilities.

Qualifications & Experience

• Bachelor’s Degree in Supply Chain, Logistics, Industrial Engineering, or related field (Master’s preferred).

• 8+ years of experience in logistics operations, including import/export, customs clearance, and distribution within FMCG, F&B, or retail industries.

• Strong knowledge of Saudi customs regulations, SASO/Saber, SFDA, and trade compliance processes.

• Proven experience in warehouse and distribution management (preferably in multi-site retail networks).

• Excellent analytical, negotiation, and communication skills.

• Strong leadership abilities with a track record in cost optimization and process improvement.