Logistics Manager

Overview:

We are looking for a highly organized and proactive Logistics Manager to oversee and manage our last-mile milk and dairy product delivery operations. The ideal candidate will ensure smooth route planning, timely deliveries, efficient resource allocation, and quick resolution of delivery-related issues.

Key Responsibilities:

1. Last-Mile Delivery Management

• Oversee daily last-mile delivery operations for milk and dairy products.
• Ensure all delivery schedules are met with accuracy and timeliness.
• Maintain coordination between warehouse, dispatch, and delivery teams.

2. Route Mapping & Planning

• Prepare and optimize daily delivery routes to reduce time and cost.
• Use route planning tools or manual methods to ensure efficient delivery cycles.
• Review and modify routes based on traffic, customer density, and operational needs.

3. Resource & Backup Arrangement

• Manage allocation of delivery staff and vehicles.
• Arrange backup riders/drivers and additional resources when required.
• Ensure all vehicles and delivery equipment are in functional condition.

4. Issue & Query Resolution

• Address customer and delivery-related queries promptly.
• Resolve issues such as delayed delivery, failed delivery attempts, or product-related concerns.
• Track & reduce delivery errors or escalations.

5. Coordination & Reporting

• Coordinate with inventory, warehouse, and customer service teams for smooth operations.
• Maintain proper records of routes, delivery performance, and resources used.
• Prepare daily/weekly operational reports.

6. Compliance & Quality Control

• Ensure proper handling of milk and dairy products during delivery.
• Maintain hygiene and quality standards at all delivery points.
• Train delivery staff on standard operating procedures (SOPs).

Required Skills & Qualifications:

• Proven experience (2–5 years) in logistics, preferably in last-mile or FMCG/dairy delivery.
• Strong knowledge of route planning and fleet management.
• Ability to handle real-time issues and make quick decisions.
• Good communication and leadership skills.
• Basic computer skills (Excel, GPS tracking systems, route planning tools).
• Ability to work under pressure and manage multiple tasks efficiently.

Shift & Work Conditions:

• Should be comfortable working in early morning / shift operations (as dairy deliveries are time-bound).
• On-ground coordination required as per operational needs.

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person