Logistics Manager

Join a Winning Team in Cumming!

About Us

We are a fast-growing, Client-focused home improvement company known for our exceptional service, strong communication, and commitment to delivering a five-star experience.

Position Overview

The Logistics Manager is a senior leadership role responsible for managing the full scheduling lifecycle - from point of sale through project completion. This person leads the Scheduling Team, oversees document accuracy and workflow efficiency, collaborates closely with Project Managers, and ensures that Clients receive a seamless and exceptional experience throughout the production process.

Schedule / Hours:

• Mon-Fri: 8:30AM - 5:30PM
• Last Saturday of Each Month: 9:00AM - 1:30PM

Key Responsibilities:

• Lead, mentor, and manage the Scheduling Team, ensuring high performance and accountability.
• Oversee document accuracy, contract reviews, job folder completeness, and workflow consistency among all Scheduling Coordinators.
• Develop and enforce scheduling processes, communication standards, and documentation protocols.
• Serve as the primary escalation point for complex scheduling challenges and Client issues.
• Monitor and assign scheduling dates, identify gaps, and maintain optimal workflow to support timely project completion.
• Oversee the use and accuracy of scheduling and production tools such as SmartSheet and PipeLine CRM.
• Partner with Project Managers to ensure all job-related documentation, materials orders, contracts, and invoices are accurate and complete prior to project start.
• Ensure consistency in Client communication, including start-day calls, updates, and follow-up interactions after job completion.

Qualifications:

• Exceptional attention to detail and document accuracy
• Strong communication and problem-solving skills
• Ability to thrive in a fast-paced, deadline-driven environment
• (Preferred, but not required) 3-5+ years of experience in scheduling, operations, or project coordination
• (Preferred, but not required) Experience using scheduling or project management systems
• (Preferred, but not required) Familiarity with SmartSheet, CRMs, or production tracking tools

If this sounds like the right career for you - we want to meet with you! Please apply within.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Paid time off

Education:

• High school or equivalent (Required)

Work Location: In person