Logistics Manager

Logistics Manager – U.S. Inbound & Distribution Operations (WowNow)

Location: Los Angeles

Employment Type: Full-time

About WowNow

WowNow is an AI-driven, distributed manufacturing platform enabling on-demand, localized production through intelligent software, CNC processing, and UV printing.

As we scale across malls, retail locations, and agent-operated sites in the U.S., reliable inbound logistics and local distribution execution are critical.

Role Overview

The Logistics Manager – U.S. Inbound & Distribution Operations is responsible for executing and coordinating U.S. inbound logistics and local transportation, ensuring equipment and consumables move smoothly from port/warehouse to malls, deployment sites, and agent warehouses.

This role is highly execution-focused, owning day-to-day logistics coordination, carrier management, and inventory movement, while managing one logistics coordinator responsible for order processing and consumables shipments.

Key Responsibilities

U.S. Inbound Logistics Execution

• Receive and execute inbound shipments handed off from the China logistics team
• Coordinate port pickup, drayage, and trucking to U.S. warehouse or deployment sites
• Track inbound shipments and proactively manage delays or exceptions
• Coordinate receiving, inspection, and discrepancy resolution (damage / shortage)

Local Transportation & Distribution

• Coordinate local trucking and delivery to:
• Shopping malls
• Retail / deployment locations
• Agent and distributor warehouses
• Schedule deliveries, site access, and delivery windows
• Ensure timely, accurate, and cost-effective last-mile execution
• Act as the primary logistics contact for local partners and agents

Outbound Fulfillment (Equipment & Consumables)

• Oversee outbound shipments for:
• Equipment deployment
• Consumables replenishment
• Coordinate carriers and shipping methods based on urgency and cost
• Ensure shipments are executed accurately and on time

Inventory Execution & Control

• Manage inventory receiving, transfers, and outbound movements
• Ensure inventory accuracy across locations
• Support cycle counts and reconciliation
• Maintain visibility of equipment and consumables inventory status

Logistics System & Documentation

• Ensure accurate logistics data entry and execution in inventory / ERP systems
• Maintain shipment records, delivery confirmations, and tracking
• Support continuous improvement of logistics workflows and SOPs

Team Management

• Manage and support one Logistics Coordinator / Specialist, responsible for:
• Order processing
• Shipping label creation
• Consumables packing & dispatch
• Daily logistics documentation
• Set priorities, review execution quality, and ensure timely completion

Qualifications

• 4–7 years of experience in logistics, transportation, or distribution operations
• Strong hands-on experience with U.S. inbound logistics and local trucking coordination
• Experience delivering equipment or bulky goods to retail or commercial locations is a strong plus
• Familiarity with inventory execution and order fulfillment processes
• Fluent in English; Mandarin Chinese is a strong plus
• Detail-oriented, execution-driven, and highly reliable

Nice to Have

Experience coordinating deliveries to malls or retail deployment sites

Experience working with agents or distributors

Familiarity with ERP / inventory systems

Startup or fast-growing company experience

What Success Looks Like

Inbound shipments are executed smoothly with minimal delays

Equipment and consumables arrive at the right place, on time

Local deliveries are well-coordinated with sites and partners

Inventory movements are accurate and traceable

The logistics coordinator operates efficiently under clear direction

Why Join WowNow

Play a key role in scaling a physical deployment network

High ownership over real-world execution

Opportunity to build and optimize logistics processes from the ground up

Work closely with operations, sales, and partner teams