Logistics Manager (Freight forwarder)

Role Overview

The Logistics & Operations Head / Manager will be responsible for overseeing end-to-end logistics operations including domestic distribution and international export–import processes. The role involves managing documentation, compliance, freight coordination, warehouse operations, vendor management, and ensuring timely and cost-effective movement of goods.

Key Responsibilities:-

1. Export & Import Documentation

• Prepare and verify import/export documentation including:
• Commercial Invoice
• Packing List
• Bill of Lading / Airway Bill
• Shipping Bill
• Certificate of Origin
• LC documentation
• Customs declarations
• Coordinate with CHA (Customs House Agents), freight forwarders, shipping lines, and airlines.
• Ensure compliance with customs regulations and DGFT norms.
• Manage duty drawback, EPCG, advance license, and other export incentives.
• Track shipment status and resolve documentation discrepancies.

2. Domestic Logistics Management

• Oversee transportation planning for domestic shipments.
• Coordinate with transporters for timely dispatch and delivery.
• Manage warehouse operations, inventory accuracy, and stock audits.
• Optimize freight costs and transit times.
• Handle reverse logistics and claims management.

3. International Logistics Operations

• Manage international freight (Air & Sea).
• Negotiate freight contracts with shipping lines and freight forwarders.
• Monitor Incoterms compliance (FOB, CIF, EXW, DDP, etc.).
• Handle import clearance and ensure proper duty payments.
• Maintain strong relationships with global logistics partners.

4. Operations & Team Management

• Lead and supervise logistics and documentation team.
• Develop SOPs for logistics and documentation processes.
• Implement process improvements to enhance efficiency and reduce cost.
• Monitor KPIs: On-time delivery, freight cost, clearance time, documentation accuracy.
• Coordinate with sales, finance, procurement, and production teams.

5. Compliance & Risk Management

• Ensure compliance with customs, GST, and international trade regulations.
• Maintain proper record-keeping for audits.
• Handle insurance claims for damaged/lost goods.
• Mitigate supply chain risks and delays.

Required Qualifications

• Bachelor’s degree in Logistics, Supply Chain, International Trade, or Business Administration.
• 3–8 years of experience in logistics & operations (including export-import documentation).
• Strong knowledge of customs procedures and international shipping regulations.
• Experience handling domestic and international shipments.

Required Skills

• Strong knowledge of EXIM documentation
• Excellent negotiation and vendor management skills
• Knowledge of Incoterms & international trade compliance
• ERP/SAP/Tally proficiency
• Strong analytical and problem-solving skills
• Leadership and team management abilities
• Excellent communication and coordination skills

Key Performance Indicators (KPIs)

• On-time shipment percentage
• Freight cost reduction
• Clearance time reduction
• Documentation accuracy rate
• Inventory accuracy
• Vendor performance score

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person