Logistics Sales Representative

With a sales career at Cloud Logistics, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Cloud Logistics, our work is about more than we imagine.

Operational / Tactical duties

• Collaborate with operations to align solutions with customer needs
• Maintain accurate records in the CRM system
• Work with other teams to gather information, negotiate pricing, and prepare for the handover of shipments to operations.

Leadership Responsibility

• Provide guidance and support to customer care team to achieve individual and team targets.
• Foster collaboration between customer and customer care team for seamless customer solutions.
• Customer / Commercial Responsibility
• Build relationships with customers by meeting with them to discuss their needs and expectations, to bring in new business.
• Deliver exceptional customer service while adhering to compliance standards.
• Develop and maintain a robust customer pipeline segmented by trade lanes.

Financial Responsibility

• Ensure compliance with company credit policies when onboarding and managing customers.
• Support finance team to Monitor customer credit limits and payment terms to minimize financial risk.
• Take proactive measures to address overdue accounts and maintain healthy cash flow.
• Strategic Responsibility
• Develop and execute a comprehensive sales plan to meet targets.
• Demonstrate knowledge of company products and services.
• Stay up to date on market trends and developments
• What we would like you to bring

Experience:

• Minimum 4–5 years of experience in freight forwarding preferrably.
• Strong focus and expertise in Sea Freight operations.
• Proven experience and solid background in sales, with a track record of achieving targets.
• Skills:
• Excellent communication skills, with fluency in English (both written and spoken).
• Preferred Background:
• Proven track record in managing freight forwarding processes and delivering results in a senior capacity.