Logistics Specialist

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.

Know more about us:https://corporate.jd.com/

About the Role

We are seeking a detail-oriented and proactive Logistics Specialist to manage customs documentation, clearance, and compliance for our import/export operations in the UAE and GCC region. This role will be pivotal in ensuring seamless shipment processing, regulatory adherence, and client satisfaction.

Key Responsibilities:

• Prepare, verify, and submit accurate customs documentation (invoices, air waybills, packing lists, HS codes) in compliance with UAE customs regulations and international trade standards.
• Use JDL and other customs platforms to manage documentation and ensure adherence to UAE, GCC, and international trade laws, including bonded zones and exemptions.
• Handle import/export clearance for air, sea, and land shipments (FCL, LCL, break bulk, B2B, B2C), coordinating with customs authorities, free zones (e.g., JAFZA), and mainland UAE.
• Calculate and process customs duties/taxes accurately, ensuring timely payments and maintaining reconciled financial records.
• Prepare invoices for duties, taxes, and clearance fees; coordinate with finance to resolve disputes and ensure collections.
• Act as the main client contact for customs procedures, duty obligations, and shipment updates, liaising with officials, freight forwarders, and vendors.
• Monitor shipments from port to warehouse, manage GCC cross-border logistics, and coordinate truck allocation and tracking.

Qualifications & Skills:

• Bachelor’s degree in logistics, supply chain management, or a related field.
• Proven experience in logistics, customs clearance, and trade compliance in the UAE.
• Strong knowledge of UAE customs regulations, GCC trade laws, and HS code classification.
• Proficiency in JDL and other customs/billing systems.
• Excellent communication, coordination, and problem-solving skills.
• Ability to work under pressure and manage multiple shipments simultaneously.