Logistics Specialist

Logistics Specialist

Planning

• Plan outbound shipments of customer sales orders and intracompany transfers within capacity, resource and schedule constraints.

• Schedule delivery appointments using customer portals or email.

• Coordinate with Plant Operations teams to schedule and assign drivers to routes.

• Partner with 3PL brokers to request spot rate quotes and book carriers for shipments, as needed.

• Generate shipment documentation including bills of lading (BOL) and delivery invoices.

Support

• Primary contact for drivers and 3PL brokers to resolve delivery questions, exceptions and incidents.

• Coordinate sales order escalations with Customer Service, Sales and Plant Operations teams.

• Monitor and maintain accurate data in logistics platforms like TMS, telematics, fleet management, fuel cards, and 3PL load portals.

• Assist the Customer Service and Accounting teams with invoice reconciliation by reviewing completed shipment documentation like BOLs or proof of delivery (POD).

• Assist the Operations and HR leadership with DOT compliance including documenting, organizing and auditing required records.

Reporting

• Provide periodic analysis and reporting for leadership, including:

• On-time and in full performance

• Root cause analysis

• Freight cost by customer, lane and region

• Fleet utilization and capacity

• 3PL scorecard

• Customer unload time

• DOT compliance

Candidate Qualifications

• 2 years of fleet or third-party transportation management

• Can demonstrate industry knowledge of perishable commodity shipping or food and beverage distribution to major retailers.

• Familiarity with fleet route optimization, TMS, and telematics.

• Familiarity with DOT and commercial vehicle administrative requirements

• Experience with Microsoft Office apps like Outlook, Excel and Sharepoint