Logistics Supervisor

Key Responsibility

• Financial Understanding: Financial understanding and work within the framework set by corporate finance.
• Assistance to Manager: Assists Line manager and any other operational functions impacted by the plan.
• Effective Communication: Coordinates and cooperates with supply planning and replenishment team, to ensure cost-efficient flow with high delivery service in entire value chain.
• Operational Plan: oversee all the orders are processed accurately within agreed parameters, Handle all ad hoc issues within warehouse & elevate to stakeholders.
• Inventory Management: Oversee inventory control measures, including accurate stock counts, cycle counting, and implementing inventory optimization techniques to minimize stockouts and excess inventory. Maintain accurate and up-to-date records for audit purposes.
• Master Data & system Errors: Ensure that basic Master Data are updated by GMD team, Communicate with ITSD team for system errors/ issues if required.
• Material Handling Equipment (MHE) & Warehouse Storage Equipment: Collaborate with relevant departments to ensure timely maintenance of equipment and predict warehouse maintenance. Establish clear procedures to guarantee timely, impartial, and compliant resolution for work accidents.
• Claim Handling: Managing claims related to products, including those that are damaged, missing, involved in vehicle accidents, or defective.
• Warehouse Capacity Utilization: Evaluate how efficiently a warehouse uses its space, resources, and equipment. High utilization results in cost savings, increased productivity, and better service levels.
• External Warehouse: Evaluate and select reliable external warehouse partners based on factors like quality, cost, location, and capabilities. Reduce expenses associated with external storage.
• Compliance with National & Company Standards: Ensures that the department complies with Arla Foods' standards and policies as well as the applicable law.
• Commitment to a Safe & Inclusive Work Environment: Ensure a healthy, inclusive and safe working environment, and safety mindset.
• Quality & Food Safety Mindset: Ensure quality & food safety within in own area of responsibility, and quality and food safety mindset.
• Key performance indicator: Develops target setting, monitors operational KPI such as (Growth and Cost, Must win Battles and Strengthening Us Now & For The Future) as well as Contribute to the delivery of departments financial performance targets.
• Standard Operating Process & Service Level Agreement: Follow inbound / outbound and warehouse operation SOP's as well as follow agreed service level agreement with business partners.
• Enhancement and improvement programs: participate / Contributes to the execution of local business plan within own area. Works in close cooperation with stakeholders to develop competitive and innovative solutions.
• Arla sustainability: Embraces Arla's sustainability journey / practices within own area.
• Digital Transformation: Leverage digital tools and data-driven insights to improve decision-making and enhance customer service efficiency, embracing Arla's journey toward innovation and continuous improvement.
• Represent Arla's Brand with Integrity: As an Arla Ambassador, provide a positive customer experience by being approachable, professional, and knowledgeable about Arla's products and values, creating a strong bond of trust with customers.
• Participate in Learning & Development: Embraces digital transformation mindset, working with data to drive decision making.
• Leadership Skills: Responsible for competency development in own team, including enable and coach team members on the basis of Our Leadership and Our Character.

Task To-Do on Daily Basis

• Ensure that all operational processes are followed efficiently and safely.
• Oversee all warehouse activities, including receiving goods, storage, pick & pack and shipping / dispatching .
• Coordinate with sales / merchandiser and internal team to streamline daily operation.
• Improve direct delivery from DC to customers.
• Monitor and analyze warehouse performance metrics, including inventory levels (batches, SKU, quantities and location), shipping and receiving rates, and order fulfillment rates.
• Analyzing logistics processes to identify areas for improvement.
• Ensuring high levels of customer satisfaction by maintaining timely and accurate deliveries.
• Coordinate with supply planners and Arla DC to ensure cost efficient flow with high delivery service in entire value chain.
• Develop and implement strategies to improve warehouse efficiency, productivity, and safety
• Lead / coach team to enhance employees performance.
• Preparing and presenting logistics reports / KPI to line manager.
• Sets direction for sustainability to ensure consistently energy and resource improvements and foster a culture of environmental responsibility.
• Follow Arla uniform policy.
• Actively engage in Cornerstone (LIA), first aid, and fire safety activities, and ensure that the team is also participating
• Empowering the team and promoting localization.

Educational background/Experience

• Skilled education within logistics, Warehousing or equivalent.
• +2 years of experience with handling of goods, preferably food products.
• Organizational skills
• Have basic understanding about Logistic units. Coordinate with relevant functions to keep timely maintenance of material handling equipment's
• General Competencies: English and IT skills on a high level
• MS Office Applications (Excel, PowerPoint, Word, Teams, Outlook)
• Power BI, & AI.
• SAP Applications (EWM, ERP, BW, RFUI)
• SFA

Success Indicator

• Communication & Coordination
• Time Management
• Team Leadership and development
• Cost control
• Operational Efficiency
• Quality & Accuracy
• Efficiency & Productivity
• Innovation and improvement
• Customer satisfaction
• Safety and Compliance