Logistics Support Officer

JOB PURPOSE:

To provide efficient logistical and administrative support to the Rolling Stock Unit (RSU), ensuring the effective coordination of daily operations and enabling engineers and technicians to work seamlessly and productively.

RESPONSIBILITIES/DUTIES

Administrative & HR Coordination

• Manage payroll-related activities, including tracking work hours, pay rates, and overtime, and submitting accurate payroll data.
• Handle administrative documentation such as leave requests and overtime forms for technicians.
• Prepare operational documents, including work checklists and mode-of-operation forms, based on the monthly schedules provided by engineers.

Logistics & Inventory Support

• Maintain and oversee tool storage, PPE, and accessory inventory; conduct regular stock counts to ensure availability.
• Coordinate the procurement of materials and spare parts in collaboration with the Supply Chain team.
• Ensure a consistent supply of logistics needs such as water, stationery, and office materials for the RSU.

Data Entry & Record Keeping

• Input traceability data after each maintenance activity into the MMS system or designated Excel files.
• Scan and archive maintenance checklists into the RSU's shared drive after completion by relevant teams (LRW, GOW, DEQ).

Facilities Coordination

• Conduct regular inspections of RSU-managed buildings.
• Submit service requests for facility maintenance and coordinate necessary repairs with building owners.
• Maintain records of facility issues and follow up on resolution timelines.

Safety Responsibilities

• Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.
• Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
• Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.
• All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

Qualifications:

• Bachelor’s degree in business administration, logistics, or a related field.

Knowledge & Skills:

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Solid understanding of administrative workflows.
• Awareness of safety principles relevant to industrial or maintenance environments.
• Familiarity with the basic handling and storage of tools and equipment.
• Strong organizational and time management skills with the ability to multitask and prioritize effectively.

Experience:

• 0-3 years of experience in a maintenance, logistics, or warehouse environment.
• Prior exposure to the railway industry is an advantage.

DESIRED BEHAVIORS & EXPERIENCES

• Works cooperatively and contributes to team goals.
• Communicates clearly and respectfully with colleagues across all levels.
• Shows initiative and a proactive attitude toward problem-solving.
• Demonstrates reliability, accountability, and responsiveness.
• Remains organized and composed when managing multiple tasks.
• Displays adaptability and openness to new ways of working.