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Logistics Support Representative

Schedule: Full-Time | Night Shift | 5 Days/Week (Weekend Availability Required)

Scotlynn is seeking a dedicated Logistics Support Representative to join our team at our Fort Myers, FL headquarters. This full-time night shift role plays a key part in ensuring the successful coordination of truckload transportation activities. You’ll work closely with carriers, suppliers, and vendors to ensure on-time pick-ups and deliveries, while providing exceptional customer service and operational support.

Please Note: Open availability for nights and weekends is required for this position.


Key Responsibilities:

  • Manage high volumes of incoming calls with professionalism and efficiency
  • Schedule and confirm pick-up and delivery appointments with shippers and receivers
  • Monitor freight movement, including loading, unloading, and transit timelines
  • Proactively identify and resolve issues by collaborating with supervisors and account managers
  • Accurately input data and notes into the fleet management system
  • Perform various clerical tasks as needed, especially during low call periods

Qualifications:

  • Strong interpersonal and verbal communication skills
  • Proven ability to problem-solve and think critically under pressure
  • Experience working in a fast-paced, high-volume environment
  • Customer service experience, including conflict resolution
  • Excellent multitasking and time-management abilities
  • Detail-oriented with strong note-taking skills
  • Must have a clean background and driving record

Compensation & Benefits:

Starting Pay: $16.00 per hour

Additional Pay: Overtime eligibility and quarterly performance reviews

Benefits:

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with company match


Scotlynn is committed to a fair and honest hiring process. All fraudulent applications will be reported.

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