Logistics Support Representative

Schedule: Full-Time | Night Shift | 5 Days/Week (Weekend Availability Required)

Scotlynn is seeking a dedicated Logistics Support Representative to join our team at our Fort Myers, FL headquarters. This full-time night shift role plays a key part in ensuring the successful coordination of truckload transportation activities. You’ll work closely with carriers, suppliers, and vendors to ensure on-time pick-ups and deliveries, while providing exceptional customer service and operational support.

Please Note: Open availability for nights and weekends is required for this position.

Key Responsibilities:

• Manage high volumes of incoming calls with professionalism and efficiency

• Schedule and confirm pick-up and delivery appointments with shippers and receivers

• Monitor freight movement, including loading, unloading, and transit timelines

• Proactively identify and resolve issues by collaborating with supervisors and account managers

• Accurately input data and notes into the fleet management system

• Perform various clerical tasks as needed, especially during low call periods

Qualifications:

• Strong interpersonal and verbal communication skills

• Proven ability to problem-solve and think critically under pressure

• Experience working in a fast-paced, high-volume environment

• Customer service experience, including conflict resolution

• Excellent multitasking and time-management abilities

• Detail-oriented with strong note-taking skills

• Must have a clean background and driving record

Compensation & Benefits:

Starting Pay: $16.00 per hour

Additional Pay: Overtime eligibility and quarterly performance reviews

Benefits:

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with company match

Scotlynn is committed to a fair and honest hiring process. All fraudulent applications will be reported.