The Scheduling Manager is responsible for accurately scheduling qualified caregivers/CNAs based on all new and current clients. The Staffing Manager may also assist with interviewing and training new caregivers/CNAs. One year scheduling experience required. DHS background clearance required.
Benefits: Monday - Friday 8am-4:30pm 40 hour work week. Paid 10 holidays off. plus 128 hours of PTO/year. Weekly paychecks. Medical Insurance, Vision, Dental, and Life. Paid Lunches on site. In-Person based out of St Cloud, MN.
Job Duties:
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Match caregivers to clients based on personality, skill, client's scheduling needs, and caregivers' availability.
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Assist Client Case Managers as needed.
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Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
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Assist with hiring and training.
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Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).
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Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
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Communicate staffing needs with the team.
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Answer incoming calls in a friendly, professional, and knowledgeable manner.
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Build plans and shifts to match insurance codes.
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Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
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Demonstrate professional and effective communication
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Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Please call 320-230-9939 with any questions. We look forward to hearing from you!
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