Luxury Cafe Receptionist / Hostess - FEMALE ONLY

*** CV with a photo is required when applying for this role. Please do not share AI enhanced photos. ***

Job Title: Luxury Cafe Hostess / Receptionist

Location: Laysen Valley, Riyadh, Saudi Arabia

Starting Salary: SAR 3,500 plus FREE shared accommodation, transportation, 1 duty meal

Company Profile: Visit www.instagram.com/cafenoir.ksa

Job Summary: We are seeking an impeccably presented and highly professional Hostess/Receptionist to be the welcoming face of our prestigious luxury cafe. The ideal candidate will possess exceptional interpersonal skills, a refined demeanor, and a commitment to delivering unparalleled guest experiences in an upscale environment. This role is crucial in setting the tone for our guests' visits, ensuring seamless operations, and upholding the cafe's reputation for excellence.

Key Responsibilities:

• Greet all guests with genuine warmth, a friendly smile, and a professional welcome, creating an immediate positive impression.
• Efficiently manage reservations, walk-ins, and waiting lists using a sophisticated reservation system.
• Escort guests to their tables thoughtfully, considering their preferences and the cafe's flow, ensuring comfort and privacy.
• Provide guests with accurate information about the cafe's menu, special offerings, and facilities with clarity and enthusiasm.
• Maintain an elegant appearance and professional posture at all times, reflecting the luxury brand image.
• Answer incoming calls with impeccable telephone etiquette, handling inquiries and taking reservations courteously and efficiently.
• Address guest concerns or special requests promptly and with discretion, escalating to management when necessary.
• Ensure the reception and waiting areas are always immaculate, well-organized, and aesthetically pleasing.
• Collaborate seamlessly with the service and kitchen teams to ensure a smooth and harmonious dining experience for guests.
• Demonstrate a good understanding of local culture, customs, and etiquette relevant to guest interactions in Saudi Arabia.
• Effectively communicate with a diverse clientele.
• Act as a brand ambassador, promoting the cafe's unique selling points and luxury standards.
• Discreetly gather guest feedback and communicate it to management for continuous service improvement.
• Provide light administrative support as needed, such as managing correspondence or organizing daily reports.
• Consistently adhere to all company policies, safety standards, and hygiene regulations.

Qualifications:

• Strong communication skills.
• Warm, friendly, and highly presentable demeanor.
• Exceptional interpersonal and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Demonstrated professionalism and reliability.
• Experience in a hospitality or customer-facing role is preferred.

Job Types: Full-time, Permanent

Pay: ﷼3,500.00 - ﷼4,500.00 per month

Application Question(s):

• IMPORTANT: CV WITH PHOTO IS REQUIRED WHEN APPLYING TO THIS ROLE AND PLEASE ANSWER ALL THE PRE-SCREENING QUESTIONS BELOW.
• In which country are you currently located?
• Which country passport do you have?
• What is your age right now?
• Which city in Saudi Arabia are you currently located?
• Do you speak and understand basic conversational Arabic? Yes or No?
• Have you read and confirm the job description (and salary) that we mentioned for this role?
• If you are selected or hired for this role, after how many days can you join our company?
• What is your height?
• What is your active WhatsApp number?