Luxury Furniture Sales Manager (Remote – US Hours)

Arditi Collection® is a luxury furniture brand specializing in high-end, fully custom-made pieces for elite residential and hospitality clients across North America. We work with high-net-worth individuals and prestigious interior design firms, delivering bespoke projects with premium materials and exceptional craftsmanship.

ROLE OVERVIEW
We are seeking a senior-level Sales Manager who can lead consultative sales conversations, manage complex client needs, and close high-value custom furniture projects. This is a phone-first, relationship-driven role requiring strong objection handling, structured follow-ups, and long-term partnership building.

RESPONSIBILITIES

• Sell high-value, custom-made luxury furniture tailored to client lifestyle, space, and design expectations
• Manage inbound inquiries from website requests and live chat, and convert them through calls and structured follow-ups
• Proactively acquire new clients and develop business opportunities across North America
• Prepare, send, revise, and track personalized price quotes and client decisions
• Build strong, long-term relationships with high-net-worth clients and interior designers
• Research and connect with luxury interior design firms to establish ongoing partnerships
• Collaborate closely with the design team to ensure requirements are documented clearly and delivered accurately
• Confidently handle objections and sell value, craftsmanship, customization, and service (not price)

REQUIREMENTS (MUST-HAVE)

• 3+ years of proven success in luxury or high-ticket sales (closing experience required)
• Fluent spoken English (daily client calls; C1/C2 or equivalent)
• Strong consultative selling skills: discovery, negotiation, objection handling, and closing
• Demonstrated experience in new client acquisition and business development
• Highly organized and detail-oriented: quote tracking, pipeline management, multi-client follow-ups
• Comfortable spending most of the workday on phone calls with clients
• Reliable personal computer + phone/headset and a quiet workspace for professional calls
• Must be available full-time during North American business hours (EST or PST)

PREFERRED (STRONG PLUS)

• Custom furniture sales experience or strong familiarity with the furniture industry
• Interior design / architecture background or experience working with designers (trade accounts)
• Strong materials knowledge: wood veneers, solid wood, leather, stone, metal finishes, premium detailing
• Experience building partnerships with interior design firms

IMPORTANT NOTE
This is a senior, high-responsibility role focused on premium sales and relationship management. If you do not have proven luxury/high-ticket closing experience and fluent spoken English for live calls, this position is not a fit.

APPLICATION PROCESS
Applications will be reviewed only through Indeed. Direct emails or messages outside this platform will not be considered.

Job Type: Full-time