Luxury Reservations & Call Center Operations Lead

A luxury hotel in Dubai is seeking an experienced Operations Manager for Reservations and Call Center. This role entails overseeing the performance of the reservations and call center operations, ensuring exceptional guest experiences and operational efficiency. Key responsibilities include strategic leadership, workforce planning, and continuous improvement. Ideal candidates will have strong operational and analytical skills, with a background in luxury hospitality. Competitive salary and benefits offered, including excellent learning and development opportunities.