Luxury Sales & Marketing Associate

Position: Jewelry & Preowned Luxury Sales & Marketing Associate –Assistant to Owner/COOLocation: 6222 Richmond Suite 540, Houston, TX 77057Company: Vintage Contessa & Times Past

About Us:Vintage Contessa & Times Past is a globally recognized luxury brand specializing in authentic pre-owned jewelry, handbags, watches, and collectibles. As a small but mighty team, we embrace flexibility and adaptability to thrive in a dynamic luxury market influenced by global economies and trends. With a strong focus on client relationships, authenticity, and luxury experiences, we’re looking for a dedicated professional to join our work family for the long term.

Role Summary:

This is a unique, multi-faceted role that serves as the assistant to the owner/COO. You’ll interface directly with clients in person, via phone, email, and social media while managing a variety of tasks to support sales, marketing, and business operations. As part of a close-knit team, you’ll wear many hats and adapt to shifting business needs, always maintaining a positive, luxury-focused demeanor.

This position offers growth potential and is ideal for someone who envisions a 20+ year career in the luxury industry, contributing to the long-term success of the business.

Responsibilities:

1. Sales & Client Relations:

• Engage with clients across multiple platforms: in the showroom, via phone, email, and social media.
• Build and maintain strong client relationships, creating personalized luxury experiences.
• Manage client inquiries and actively support Rob and Donae’s existing clientele.
• Encourage and support sellers of quality products to visit the store, increasing inventory value.
• Leverage your expertise to identify counterfeit items and ensure authenticity in all transactions.

2. Marketing & Brand Strategy:

• Plan, develop, curate, implement, and monitor social media, email blasts, and website strategies to increase brand awareness.
• Create engaging and luxury-focused content to connect with social media followers.
• Co-manage photography and videography for marketing materials, website, and social media.
• Create and manage marketing materials, including promotional content for events and collaborations.

3. Inventory Support:

• Handbag Inventory/Purchasing Support, researching and adding quality products to the collection.
• Assist with pricing strategies to maximize profitability.

4. Event & Collaboration Support:

• Assist with the planning and execution of in-store and off-site events to foster client engagement and partnerships.
• Support content creation and posting of events.

5. Operational Support:

• Support with client contact records and maintain accurate documentation.
• Support daily business operations and handle tasks as they arise, contributing to team efficiency.

What We’re Looking For:

• Experience: Minimum 10 years of experience in the jewelry and watch industry, including sales, retail, or related roles. Prior experience in a full-time, structured 9-5 role or working weekends/evenings in a retail setting is required.
• Luxury Expertise: Strong knowledge of high-end jewelry, watches, and handbags, with an ability to spot counterfeits and educate clients on product details.
• Client Focus: A positive, welcoming demeanor with exceptional communication skills across all platforms. Creating engaging conversations is essential to delivering a luxury experience.
• Attendance & Punctuality: Reliable and punctual attendance is essential for the success of the team and the business. While we understand emergencies arise, this role requires a commitment to showing up on time every day and working full-time, in person, at our showroom. In-store support is critical to maintaining our team’s synergy and delivering the level of service our clients expect.
• Adaptability: A willingness to multitask, wear many hats, and adjust to shifting priorities within a dynamic luxury market.
• Long-Term Commitment: A team player who values building a work family and envisions growing with the company for 20+ years.

Compensation & Benefits:

• Salary: $50,000 per year for candidates meeting the 3+ years requirement.- Higher salary for 10+ years of jewelry industry experience
• Growth Potential: This role offers significant growth opportunities within the company.

How to Apply:

If you have 3+ years of experience in the jewelry industry, a passion for luxury sales and marketing, and a commitment to excellence, we’d love to hear from you! Please send your resume and a brief cover letter detailing your experience and interest in the position.

Job Type: Full-time

Pay: $45,712.85 - $55,052.04 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Application Question(s):

• Are you located within a 30 minute commute to and from our office in Galleria area?
• Are you able to commit to working in the store 9am to 5pm Monday to Friday, arriving on time and eating lunch at your desk?

Experience:

• Jewelry sales: 3 years (Required)

Location:

• Houston, TX 77057 (Preferred)

Ability to Commute:

• Houston, TX 77057 (Required)

Work Location: In person