Sheraton Grand Hotel, Dubai

A prestigious hotel in Dubai is seeking a Human Resources Operations Manager to lead training and development initiatives that elevate service excellence. The ideal candidate should possess 3-5 years of leadership experience in hospitality, with a strong background in training facilitation and quality assurance. Responsibilities include aligning service culture, delivering engaging workshops, and designing training materials. This role offers an exceptional opportunity to shape the guest experience in a luxury setting.

Opportunity to shape guest experience in a luxury hotel

Elevating guest experiences in one of Dubai's premier hotels, the Luxury Service Training Specialist designs and delivers dynamic workshops while fostering a culture of service excellence among staff. By shaping training programs and ensuring high-quality standards, this role directly influences both team growth and memorable guest stays.

Luxury Service Training Specialist

Training facilitation

Quality assurance

Leadership

Workshop delivery

Training material design

Service culture alignment

Employee development

Performance management

Talent management

Customer service excellence

Join Sheraton Grand Hotel, Dubai and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.