Machine Learning and Model Delivery - VP - Product Manager

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Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President in the ML Model Delivery Services team, you will own and drive initiatives related to key initiatives within the Consumer and Community Banking Risk Data, Analytics, and Technology Organization. Your main job will be to help set up, support, and keep an eye on the models used in Consumer and Community Banking. You will need to work well with different teams, including Technology, Modeling, and Risk Strategy. Being able to talk to and work with people from these areas is very important. It would be great if you have some experience in areas like product or program management, modeling and analytics, data management, or predictive decision science.

Job Responsibilities

• Own and Drive Initiatives: Lead and manage key initiatives that align with the broader business strategy, ensuring delivery of business objectives.
• Supports Team Delivery: Understands what the team is working on and helps them achieve their goals. Stays flexible and steps in where needed to keep the team on track.
• Assists APO: Makes sure the APO has everything they need and steps in as a backup when necessary.
• Manages Backlog: Keeps track of backlog and helps prioritize them to make the most of the team's efforts. Works with the Scrum Master to keep the backlog organized and ensures everything in Jira is up to date.
• Uses Analytics for Problem-Solving: Uses data and expert knowledge to help identify problems that need solving, which helps guide the product development process.
• Participates Actively: Attends and takes part in important meetings and events, setting a good example and encouraging team growth.
• Encourages Innovation: Looks for creative solutions to problems and inspires the team to think outside the box when challenges arise.
• Represents the Customer: Acts as the voice of the customer and helps drive the product vision. Works to create customer-focused solutions across the organization.
• Embraces Failure: Understands that failing quickly can be valuable for learning and improvement, and encourages the team to see failure as a way to get better.

Required qualifications, capabilities, and skills

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• BS or MS in Computer Science, Business Management, or a similar field of study.
• At least 5 years of experience in business/technology architecture, product management, or a related field, with a proven track record of individual technical achievements.
• Experience working on agile teams using JIRA or a similar product management tool; ability to manage multiple projects to completion in a fast paced environment
• Excellent analytical skills with the ability to present data-driven recommendations clearly and logically, effectively "telling a story" with data
• Ability to work effectively and influence within in cross functional teams.
• Self-motivated and confident in ambiguous circumstances
• Ability to develop an understanding all the applications and how they interact with internal and external applications.
• Familiarity with coding and software development processes, with the ability to communicate effectively with technical teams
• Knowledge of Machine Learning: Understanding of machine learning concepts and tools, with experience working alongside data science teams on product development
• Cloud Infrastructure: Experience with AWS services (EC2, S3, EMR, Lambda) and a understanding of cloud infrastructure management and security best practices. Experience with tools like TensorFlow, XGBoost, and data manipulation libraries (e.g., Pandas, NumPy) to support product features related to machine learning

Preferred qualifications, capabilities and skills

• Agile / Scrum certifications
• Financials - ability to develop and communicate product development business cases using financial models
• Experience working with globally distributed scrum teams a plus
• Technical Knowledge: Familiarity with big data technologies (like Data Mesh, Cloud, Graph), data management tools, and reporting visualization solutions is preferred but not required.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans