Summary
King County is seeking applicants for the position of
Mail Services Specialist
(Administrative Specialist I). King County Mail Services provides
outstanding customer service
to the departments, divisions, and units of King County government through the efficient and friendly delivery of and management of mail. The successful candidate will demonstrate excellent customer service skills, effective
interpersonal and communication skills,
be detail-oriented, and perform well, both individually and as part of a team.
Records and Licensing Services' guiding principles and core values govern our roles and responsibilities as employees. We are actively seeking employees whose behavior is in alignment with our division's core values of;
Collaboration, Service Oriented, Results-Focused, Accountability, Innovation, Fair, Just,
and
Professional.
About Records & Licensing Services (rals)
The Records and Licensing Services Division (RALS) is a division of the Department of Executive Services.
RALS operates within a statutory framework that is prescribed by state law and county code. Many of the services administered by the division are mandated by state law, and are provided in King County on a regional basis across jurisdictional boundaries. RALS also provides certain local services to unincorporated King County and by contract with many local municipalities throughout King County. In addition, RALS is responsible for providing internal services that are necessary for purposes of business efficiency and meeting various legal responsibilities.
RALS Is Responsible For
-
Recording documents related to real property sales and other transactions and making them accessible for members of the public, businesses, and other government agencies
-
Collecting and dispersing real estate excise tax payments on the conveyance of real property in King County
-
Providing licensing and information services and promoting public safety by administering and enforcing vehicle and vessel licensing and taxi and transportation network company (TNC) regulations
-
Providing internal mail services and physical and electronic records management services to all county agencies
-
Providing animal care and control services for the protection of property, human health, and safety and promoting responsible pet ownership and animal welfare through education and licensing programs via public and private sector partnerships
RALS is committed to service excellence and building an enduring legacy through continuous improvement. RALS uses Lean practices to improve our operations, programs, public and internal services, and employee safety. We accomplish this through an equity lens, creating a learning environment, and employee engagement.
To learn more about RALS, please visit our website at:
https://kingcounty.gov/depts/records-licensing.aspx.
Job Duties
Scope of Job Duties:
To be considered for this opportunity, you must at a minimum demonstrate skill and ability to:
-
Perform a variety of technical, clerical and administrative support activities relating to interoffice mail distribution of both incoming and outgoing mail for King County agencies and general mail room housekeeping;
-
Receive, sort, distribute and meter United State Postal Service (USPS) and interoffice mail;
-
Deliver and collect mail throughout King County on a prescribed route, on foot and by vehicle, on a regular schedule and in all weather conditions;
-
Provide outstanding customer service and handle inquiries, questions and complaints from customers;
-
Keep accurate records of postage usage, operate and maintain a high volume postage meter and handle undeliverable mail in accordance with established procedures;
-
Other administrative and clerical support duties as assigned.
Experience, Qualifications, Knowledge, Skills
We are looking for candidates who:
-
Can effectively communicate with a wide audience in varied communication settings;
-
Have the ability to safely operate motorized delivery vehicles, including driving throughout the county in a timely manner, parking at designated locations, on- and off-loading equipment and mail;
-
Have strong attention to detail;
-
Can safely and knowledgeably use delivery equipment such as hand trucks, carts and dollies and a high-volume mailing machine;
-
Can thrive independently with little supervision and be willing to work collaboratively as part of a team to build relationships with your peers and consultants;
-
Are proficient with the Microsoft Office Suite, specifically, Microsoft Outlook and Word;
-
Can prioritize work load and adapt to changes and interruptions.
Supplemental Information
-
The position of Mail Services Specialist is a physical job. You must be able to lift 50 pounds repetitively, sustain prolonged standing, walking and constant body shifting for extended periods of time on a daily basis;
-
You must have a valid Washington State Driver's license and three (3) years documented driving experience with a safe driving record (you will be asked to provide a driving abstract);
-
The successful candidate must successfully pass a pre-employment physical during which all of these capacities will be tested is a requirement for this position;
-
This position is represented by Teamsters Local 117 Administrative P&T.
Are you ready to APPLY?
The recruitment for this position is open to all qualified candidates. A completed King County Application is required. We highly recommend that you also provide a resume and cover letter.
This recruitment is an effort to fill our immediate vacancies as well as create a hire list that will be used for any positions that become vacant within the next 6 months, including additional Term Limited Temporary (TLT) and Career Service (CS) positions.
If you have any questions, please contact Karina Cordova, by e-mail at
kcordova@kingcounty.gov or by phone at 206-848-0395.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
-
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
-
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
-
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
-
Transportation program and ORCA transit pass
-
12 paid holidays each year plus two personal holidays
-
Generous vacation and paid sick leave
-
Paid parental, family and medical, and volunteer leaves
-
Flexible Spending Account
-
Wellness programs
-
Onsite activity centers
-
Employee Giving Program
-
Employee assistance programs
-
Flexible schedules and telecommuting options, depending on position
-
Training and career development programs
For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible Priority Placement Program Participant who is a current or previous King County Employee impacted by layoff? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?
-
Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
-
No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff