Mailroom Services Assistant

Job Summary

Travis County Technology and Operations department is seeking a reliable and detail oriented Mailroom Services Assistant to support our daily mail operations for a 6 month temporary assignment. This role plays an important part in ensuring timely processing, distribution, and organization of incoming and outgoing mail. While this position does not include benefits, it offers a valuable opportunity to gain hands on experience in a fast paced administrative environment.

Under close supervision, processes incoming and outgoing mail for offices. Picks up and delivers mail and printed materials, which consists of certified, registered, insured letters, packages and express mail. Applies postage and operates various mail vehicles. Performs a variety of administrative functions copying, filing, preparing labels, answering telephones and assisting the public with County procedures.

DISTINGUISHING CHARACTERISTICS:

This is the first in a series of two mailroom services-related job classifications within the Administrative Support job family. This classification is distinguished from the Mailroom Services Assistant Senior by the general nature of work and the absence of lead duty responsibilities. This classification is distinguished from the Office Assistant in that duties are limited or related to the processing of mail on a countywide level.

Duties and Responsibilities

• Picks-up, sorts, and distributes incoming mail. May pick up incoming mail at various post offices. Assists in receiving various supplies and materials. Maintains and organizes records, reference materials, and documents and provides security for controlled items (e.g., items labeled "confidential" as well as other controlled items).
• Applies postage to all outgoing County mail in accordance to postal regulations. Stages mail for pick up by U.S. Post Office according to postal regulations. Delivers outgoing mail. Assists in shipping various supplies and materials. May hand-deliver special items to satellite locations. Processes outgoing bulk mail. Sorts, meters and processes outgoing mail to the post office or expedited mail carrier. Operates various mail vehicles.
• Keeps monthly records of postage expenditures. Purchases stamps and documents costs. Makes deliveries to offices of mail packages and printing materials. Keeps daily activity logs of certified mail. Assists in compiling and monitoring statistical information. Performs a variety of clerical functions, to include making copies, posting information, typing labels, and answering telephones. Assists the public by showing them how to use County records or equipment, how to complete applications for assistance or services, pulling records or files for their use, or answering questions about County procedures.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:
High School diploma or G.E.D. AND one (1) to two (2) years of related work experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver's License.

Knowledge, Skills, and Abilities:

Knowledge of:

• Mail system policies and procedures.
• Postal regulations.
• Office locations and driving routes.
• Business English, spelling and arithmetic.

• Operating a variety of modern office equipment, including a computer.
• Both verbal and written communication.

• Read and comprehend simple instructions, short correspondence, and memos.
• Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Carry out detailed verbal and written instructions.
• Deal with problems involving concrete variables in standardized situations.
• Operate mail vehicles.
• Perform various administrative functions.
• Courteously assist the public with questions and provide information.
• Establish and maintain effective working relationships with County employees and officials, representatives of outside agencies, and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 70 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to sitting, client/customer contact, standing, walking, vision to monitor, repetitive motion, stooping/kneeling, squatting, bending, and reaching with hands and arms, frequent work in outdoor weather conditions, and work in a moderately noisy.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: 8 am - 5 pm, Monday-Friday.
Works some holidays, some nights, and some weekends

Location: 700 Lavaca St, Austin, TX 78701, USA

Department: Communications and Records Services

Criminal, Driving, Education, and Employment Background Checks Required.

For updates or questions on this position, contact: ashley.pena@traviscountytx.gov

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.