Maintenance Coordinator - ReNew Woodland Ranch

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Pay Range: $19 - $20/hour, based on experience, plus potential to earn renewal bonuses!

Job Description:

We are seeking a highly organized and customer-focused Maintenance Coordinator to join our team. The Maintenance Coordinator will play a pivotal role in ensuring the smooth operation of maintenance activities across our properties while delivering outstanding customer service to residents.

Key Responsibilities:

• Coordinate and schedule maintenance tasks, repairs, and inspections across multiple properties.
• Assign work orders to maintenance staff and ensure timely completion of tasks.
• Prioritize and escalate maintenance requests based on urgency and severity.
• Act as a primary point of contact for residents regarding maintenance issues and inquiries.
• Provide prompt and courteous responses to resident concerns and ensure timely resolution of maintenance issues.
• Conduct regular follow-ups with residents to ensure their satisfaction with maintenance services.
• Liaise with external vendors and contractors to coordinate maintenance and repair services as needed.
• Obtain quotes and proposals for maintenance projects and negotiate contracts to ensure cost-effectiveness and quality of service.
• Maintain accurate records of maintenance supplies, equipment, and inventory levels.
• Coordinate procurement of supplies and equipment as necessary to support maintenance activities.
• Provide training and guidance to maintenance staff on customer service best practices and effective communication with residents.
• Foster a positive and collaborative work environment that encourages teamwork and professional growth.
• Additional tasks or duties assigned by direct supervisor and management team.

Essential Functions:

Skills include an excellent ability to address the needs of residents, onsite team members, vendors and more. Other essential skills include but are not limited to:

• Handle high stress situations effectively.
• Excellent communication skills.
• Administrative and organizational skills.
• Time management skills and ability to prioritize wisely.
• Customer service orientation.
• Knowledge of state law as it relates to fair housing.

Special Requirements:

Physical Demands:

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.

Attendance/Travel:

• This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.

Qualifications:

Computer Skills:

• Intermediate knowledge of MS Word, Excel, and Outlook.
• Prefer knowledge of the following software programs: Yardi Voyager and Entrata.

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.

Education:

• High school education or equivalent is required.

Professional Experience:

• Previous experience in property management, maintenance management, or a related field preferred.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
• Knowledge of maintenance procedures, building systems, and relevant regulations and codes preferred.
• Ability to work independently and collaboratively within a dynamic team environment.

We’ve Got You Covered!

• Medical, Dental & Vision.We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
• Retirement Plans.Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
• Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs.
• Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 – 4 weeks of paid vacation according to years of service. (Available after 90 days of full-time employment)
• Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements.
• Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals.
• Volunteer Time-Off.We offer up to 16 hours of volunteer time annually—8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Employee Assistant Program (EAP).That includes Health Advocate and Travel Assistance Program.
• Competitive Bonus & Commission Structures.We pride ourselves in recognizing hard work and goal achievement.
• Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.
• Additional Perks.Including corporate shopping discounts, appliance discounts and lifestyle discounts.

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team