Maintenance Engineer

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Complete assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel, its safety and its equipment.
• Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation.
• Immediately and courteously responds to guests’ needs in order to repair and/or resolve room maintenance requests and problems as they arise.
• Maintains tools, workspaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use.
• Repairs and/or changes to room locks in the security of the hotel and guests.
• Adjusts and repairs electronic problems with hotel equipment, including televisions, alarm clocks, HVAC units, etc.
• Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and associates.
• Maintains a friendly, cheerful and courteous manner at all times.
• All other duties as assigned, requested or deemed necessary by management.
• Remove snow and scoops sidewalks and driveways as weather dictates for safety of guests.
• Contacts, by telephone or written correspondence, electrical, plumbing and elevator contractors for repair/maintenance of hotel and its equipment.
• Runs errands as needed, driving own or company vehicle, in order to drop off and pick up supplies, equipment and furnishings.
• Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.

OTHER SKILLS AND ABILITIES REQUIRED:

• Energy and Drive: Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations
• Strategic Skills: Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. An active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Consider multiples resources and methods for analyzing problems. Makes great decisions
• Personal and Interpersonal Skills: Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience, positively accepts and provides feedback.
• Operating Skills: Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, can adjust work to accommodate expected and unexpected changes. Can gauge progress with respect to overall impact and results.
• Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Moderate hearing necessary as guests approach with requests and questions. Heavy communication with housekeepers/main linen room attendants, supervisors. Excellent vision is necessary to assess the required reaction to meet standards. Minimal speech communication skills to utilize alternate communication. Minimal literacy necessary; can utilize alternate training tools.

PHYSICAL DEMANDS:

This position requires significant physical effort throughout the workday. The Maintenance Engineer must possess sufficient upper body strength to repeatedly lift and carry loads of up to 75 pounds over the course of an 8-hour shift. The role also requires substantial lower body and core strength to crawl into and through confined spaces, climb ladders, and support and transport heavy materials and equipment.

Candidates must be able to perform the following on a frequent to continuous basis:

• Stand, walk, bend, reach, crouch, and kneel for extended periods.
• Operate and carry basic hand tools (e.g., hammers, pliers, screwdrivers) and power tools (e.g., electric drills, saws, soldering tools).
• Utilize painting equipment, groundskeeping tools, key cutting machines, and snow removal machinery.

Environmental Conditions:

• Work is performed in both indoor and outdoor settings.
• Indoor environments may include stable or extreme fluctuations in temperature.
• Outdoor work exposes the employee to all weather conditions and extreme temperature variations.
• Daily exposure to hazardous materials is inherent to the role and requires strict adherence to safety protocols.

The company reserves the right to modify, amend, or change this job description at any time, as its sole discretion, to reflect changing business needs, operational requirements, or other circumstances.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Detroit, MI 48216 (Required)

Ability to Relocate:

• Detroit, MI 48216: Relocate before starting work (Preferred)

Work Location: In person