Maintenance Manager - CASA NEOS

RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.

At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.

DREAM IT
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).

BUILD IT
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.

GROW IT
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.

Summary:

The Maintenance Manager is responsible for the overall upkeep and maintenance of Casa Neos's physical infrastructure. This includes managing preventive maintenance, ensuring guest safety and comfort, maintaining brand standards, and leading a team of engineers or technicians. This leader plays a vital role in delivering an exceptional guest experience by ensuring all equipment and facilities are functioning optimally and safely.

Key Responsibilities:

• Oversee and manage daily maintenance operations, including electrical, plumbing, HVAC, refrigeration, kitchen equipment, and general facility upkeep.
• Lead, train, and schedule maintenance team members to ensure timely completion of work orders and preventive tasks.
• Develop and implement a property-wide preventive maintenance program, in compliance with hospitality brand standards and regulatory requirements.
• Ensure public areas, back-of-house, and grounds are well-maintained and issues are resolved quickly to uphold guest satisfaction.
• Conduct regular property inspections to identify maintenance needs and safety concerns.
• Manage third-party vendors and service contractors, ensuring work is performed to standard and within budget.
• Maintain inventory and order necessary supplies, parts, and tools.
• Respond promptly to emergency maintenance requests and participate in on-call rotations as needed.
• Ensure compliance with OSHA, fire/life safety codes, and all local, state, and federal regulations.
• Monitor utility usage and implement energy-saving strategies where applicable.
• Prepare and manage the department’s operating and capital expenditure budgets.

Qualifications:

• Education: High school diploma or equivalent required; technical school or associate degree in engineering, HVAC, or related field preferred.
• Experience: Minimum 3–5 years of hands-on maintenance experience in a hotel, resort, or hospitality setting, with 1–2 years in a supervisory or management role.
• Proven experience with building systems (electrical, plumbing, HVAC, kitchen equipment, life safety).
• Ability to lead and motivate a diverse team.
• Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus.
• Excellent communication, organizational, and guest service skills.
• Bilingual (English/Spanish) is required

Physical Requirements:

• Ability to lift and carry up to 50 lbs.
• Ability to walk, climb ladders, crawl, and perform physically demanding tasks.
• Must be able to work in varying indoor/outdoor conditions.
• Must be available for emergency calls and flexible with scheduling, including nights, weekends, and holidays as needed.