Job Title - Maintenance Technician
Job Summary:
Do you always have a smile on your face? Do you look for ways to make someone’s day better? If you are looking for a purpose-driven career and not just a job, a place where you can come to work with other high-energy, friendly customer-focused people, consider joining the Quality Car Wash Team!
The Maintenance Technician is a key resource and part of a small management team responsible for daily site operations and to ensure employee and member satisfaction, enforcing company standards, and achieving desired financial results. This position reports to the general manager and requires work to be performed in person at the assigned location.
Responsibilities and Duties:
Essential Duties:
- Regularly inspect equipment, detergents, and drying to ensure the best possible wash quality and make improvements or escalate where needed
- Order detergents and parts as needed with approval from site leader
- Help trouble shoot any issues on site regarding wash equipment, technology, and utilities
- Ensure wash quality is always superior
- Daily PH Tests / TDS Tests for the wash
- Perform after-hours maintenance if needed
- Perform volumetrics
- Complete daily preventative maintenance by following the preventative maintenance checklist in the manager app.
- Maintain vacuum equipment; monitor all hoses, gaskets, and nozzles and replace as needed
- Coordinate with maintenance supervisor on the condition of the wash and if help is needed with projects
- Contact support when help is needed and keep a timely eye on tickets that are being completed
- Monthly tool check and replacement upon site leaders approval
- Monthly parts list check and replacement upon site leaders approval
- Serve as on-call team member for wash down situations
- Train new team members on the wash tech, safety, and vacuum concierge positions
- Train shift leaders and above on preventative maintenance and maintenance items
- Step in to work other positions if needed
- Work standard team member shifts as determined by Site Leader and Regional Director
- Keep inventory of tools and wash parts on site
- Keep tool benches and work areas organized and clean
- Exemplify and uphold the WE OWN IT culture
- Other duties as assigned; duties and responsibilities may change at any time with or without notice.
Essential Physical Functions:
This job operates in a professional retail environment. Car wash operating hours are Monday through Sunday from 7:00am - 9:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work. The job work environment is fun, clean, and fast-paced.
This job operates in a professional retail environment. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work. The job works 5 to 7 days per week on site and works 30-40 hours per week. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
- Able to work in a fast-paced environment with urgency.
- Able to move about inside the office to access file cabinets and office machinery, etc.
- Able to effectively communicate (both orally and in writing), detect, converse with, discern, convey, express oneself and exchange information.
- Able to move equipment weighing up to 50 pounds.
- Able to work and commute in all weather conditions.
- Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers.
- Continual standing, moving, and walking for several consecutive hours during shift, which comprises 80% of daily duties. Remain stationary for approximately 20% of daily duties.
- Continual talking in person or on the phone during shift.
Qualifications and Skills:
- 1-2 years of maintenance experience required
- Exceptional verbal and communication skills.
- High School Diploma or GED; Associates Degree or equivalent experience preferred.
- Successful completion of Tommy’s University training program, preferred
- Basic computer proficiency, including, but not limited to, point of sale system and Google Workplace applications such as Google Office and email.
- Hard working, enthusiastic and energetic!
- Experience working as a Shift Lead or Team at Tommy’s Car Wash Express is preferred.
Salary and Benefits:
- Competitive pay $14.50/hour + Monthly Bonus
- Benefits:
- 401K program with excellent company match.
- Generous paid time off, PMLA, and short-term disability.
- Monthly bonuses based off car wash metrics
- Health, vision, dental, and life insurance benefits.
- Flexible pay options (On-demand pay and mobile Earned Wage Access).
- Free Tommy’s Express Car Wash membership.
- $0.50 raise after 120 days of employment and must be in good standing
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability status, age, genetic information, protected veteran status, height, weight, marital status, or any other characteristic protected by law.
Red Mountain Management Services, LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, Red Mountain Management Services, LLC will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@redmountaincompanies.com.
Company Overview:
Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.
Join our highly successful team at Tommy's Express Car Wash! If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express!
We are a drug-free company! Must be able to fulfill essential job function in a consistent state of alertness and safe manner. (Must be minimum of 16 years of age)
Tommy’s Express commits to the pursuit of excellence in car washing and eagerly cultivates innovation, positive work experiences, and personal responsibility. At Tommy’s Express, WE OWN IT!
W – Wash Quality
E – Exceptional Guest Service
O – Outstanding Team Members
W – Winning Attitudes
N – Never Ending Pursuit of Excellence
I – Immediate Call to Action
T – Training
- WE OWN IT when each and every car wash guest is acknowledged with eye contact, a smile, and a greeting.
- WE OWN IT when team members go out of their way to maintain the facility’s appearance even on hot, busy days.
- WE OWN IT when managers actively solicit feedback from their team members, valuing their input and helping when needed.