Maintenance Tech II

Sonder is revolutionizing hospitality through innovative tech powered service and inspiring thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in 40 cities spanning 10 countries and three continents. Sonder's innovative app empowers guests by making self service features and 24/7 on ground support just a tap away. From simple self checkin to boutique bathroom amenities we bring the best of a hotel without any of the formality.

Considering Sonder's global expansion plans there will be opportunities for extraordinary personal and professional growth for the right candidate. We're looking for an operationally focused individual who is a high achiever, energetic, detail oriented, organized, passionate about hospitality and an excellent communicator to join our team.

Maintenance Technicians at Sonder are responsible for helping to deliver a flawless guest experience. They are detail oriented individuals who love checklists and are capable of attending to our units at flexible times. Maintenance Technicians are efficient with their time, quick learners and excited to get their hands dirty. This is a great role for an experienced Maintenance Technician looking to join a facilities team that enjoys digging into and solving facilities mysteries across multiple trades and building types.

AT SONDER YOU WILL

• Complete a variety of tasks related to maintenance of guest spaces and rooms including troubleshooting light repairs up to and including major repairs or replacements of electrical, HVAC, plumbing, structural or other building assets.
• Complete periodic maintenance of electrical, HVAC, plumbing and other building or room equipment.
• Perform handyman repairs to a high level finish in guest rooms and guest spaces, including furniture, doors, windows, patch and paint and other hardware.
• Ensure adherence to all relevant federal and local guidelines for safety and productivity including OSHA, ADA and other required regulations.
• Maintain a clean and organized work area while completing tasks related to maintenance, repair or installation.
• Coordinate, meet and support our 3rd party contractors including painters, installers, furniture builders, housekeepers and other specialized trades.
• Conduct thorough apartment walkthroughs and maintenance checks.
• Organize and document project information and updates.
• Instruct and supervise contractors as they paint, build furniture, hang art, photograph and clean.
• Travel to various buildings/cities as required.
• Learn and assist in resolving guest issues and/or support our property onboardings based on market/team needs.

WHAT WE LOOK FOR

• Previous experience working in maintenance as a Maintenance Technician II or equivalent.
• Certification in a skilled trade such as HVAC, electrical or carpentry (examples may include NFPA 70E, EPA, OSHA 30, general Contractor license).
• Excellent understanding of mechanical, electrical, plumbing and HVAC systems.
• A perfectionist that obsesses over all the details.
• Ability to take the initiative and problem solve independently.
• Professional demeanor and strong ability to establish positive relationships with others.
• Motivated to adopt new and emerging technologies.
• Knowledgeable with Google Suite.
• Ability to lift/carry items and stand/walk for extended periods of time.
• A background in construction, hospitality or operations a plus.
• Must have a flexible schedule and be open to working some weekends as business requires.
• Support the Hospitality/Building Manager in regards to safety & security of the building along with Fire Life Safety concerns.
• This role requires regular access to a reliable smartphone.

BENEFITS

• Competitive compensation
• Generous stock plan
• Medical, dental and vision insurance (where applicable)
• Flexible vacation
• Annual free credits and discounts to stay in Sonder's.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status or other protected classes.

Employment Type: Full Time

Experience: years

Vacancy: 1