Maintenance Technician (FT) - voco, The Shelby Myrtle Beach, SC

• Reports to Director of Engineering/Chief Engineer
• Supports Engineering department

CORE RESPONSIBILITIES

• Maintain Cleanliness and Functionality:Ensure all facilities and equipment meet the hotel’shigh standardsof cleanliness, functionality, and safety.
• Collaborate:Work with team members to ensuretimelyand effective resolution of maintenance issues, enhancing guest satisfaction.
• Uphold Health and Safety Standards:Handle maintenance tasks properly and adhere to safety protocols, ensuring a secure environment for guests and staff.
• Provide Friendly Service:Offer attentive and friendly service at all times, addressing guest concerns with a positive attitude.

RESPONSIBILITIES

• Routine Maintenance & Repairs: PerformlightHVAC, plumbing, electrical, and mechanical repairs across guest rooms, public areas, event spaces, and hotel systems.
• Guest Service: Respond promptly and courteously to guest maintenance requests, ensuring efficient and friendly service.
• Inspections & Safety: Conduct regular inspections of hotel buildings, rooms, and public areas toidentifyand resolve maintenance issues or safety hazards.
• Preventive Maintenance: Perform preventive maintenance tasks on kitchen, laundry, boiler, plumbing, HVAC systems, and other hotel equipment to avoid downtime.
• Room Maintenance: Repair andmaintainguest room equipment (TVs, phones, clock radios), fix or replace damaged bathroom/kitchen fixtures, andmaintainHVAC systems.
• General Repairs: Perform touch-up painting, furniture repairs, and fix carpets, tile, andlaminateflooringas needed.
• Exterior Maintenance:Maintainthe hotel’s exterior, including grounds and parking areas, ensuring the property stays in pristine condition.
• Event Space Setup & Breakdown: Assist with the setup and breakdown of event spaces, asneeded, ensuringthey are properly equipped for gatherings and activities.
• Inventory Management:Monitorandmaintaininventory levels for maintenance supplies and equipment, and order replacements as needed.
• Documentation: Document all maintenance activities, including repairs, inspections, equipment servicing, and parts used.

• Hotel Rounds: Perform regular rounds of the hotel property to ensure all systems and equipment are functioning properly.
• Emergency Response: Respond to emergencies, such as fire alarms, power failures, or other crises, and notifyappropriate authorities.
• Collaboration: Work with other hotel departments to coordinate maintenance activities and minimize disruptions to guest experiences.
• Safety Protocols: Uphold safety standards and ensure the well-being of guests and staff in all maintenance tasks.
• Cleanliness & Organization:Maintaincleanliness in maintenance work areas andassistin the cleaning and maintenance of pools, spas, and pool chemicals.
• Elevator Maintenance: Handle elevator breakdowns and report any unsafe conditions to the Director of Engineering/Chief Engineer.

EXPERIENCE:

• Prior Experience:

• 2+ minimum experience in building maintenancea plus.
• Must havespecial skillsand experience in a construction trade such as plumbing, electrical, carpentry, HVAC.
• Must have skills and ability to handle building mechanical systems and controls, electrical systems, energy management, interior finishes and products.
• CPO certificationa plus.
• IT Expertise:
• Knowledgeof computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
• Education:
• High School diploma or GEDrequired;college degree preferred.
• Subject Expertise:

• Demonstrate a working knowledge of all property safety and security procedures as requiredmaintaininga secure and safe environment for employees as well as guests.
• Perform special projects and other responsibilities as assigned.

PHYSICAL REQUIREMENTS: THIS POSITION IS VERY ACTIVE

• Ability to move and work throughout the hotel for the duration of shift.
• Ability to perform tasks requiring bending, stooping and kneeling.
• Ability to push and pull objects or materials weighing up to 100lbs.
• Ability to climb stairs and ladders, working at heights up to approximately 30 feet for extended periods of time, with the ability to extend ars, often overhead.
• Must have a good mechanical ability and be willing to learn and take direction from trade mechanics
• Must be able to work in hot, cold and wet conditions while stooping, kneeling, crawling or climbing on all types of surfaces.
• This position requires the lifting of tools, equipment or materials weighing up to 75 lbs.
• Grasping, lifting and holding tools and having good finger dexterity.
• While performing the duties of this job, the team member is regularly required to talk and hear.
• OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety
• Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur
• This position has required physical testing yearly.

OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct asstatedin the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: As needed for hotel familiarization, content creation shoots andto meetwith colleagues.
• Hours Required:This is afull-timeposition40hrs/week.Specific hours andshiftto bediscussed anddeterminedduring the interview process.