Male / Female Order Processing, Social Media & Video Editor for our restaurant

Restaurant Order Processing, Social Media Management & Video Editing

• Receive, verify, and process customer orders from the website, mobile app, social media platforms, WhatsApp, and phone calls.
• Respond to customer inquiries, order confirmations, complaints, and feedback in a professional and timely manner.
• Coordinate with the kitchen, dispatch, and delivery teams to ensure accurate order preparation and on-time delivery.
• Manage and update the company's social media accounts, including Facebook, Instagram, TikTok, and other digital platforms.
• Plan, create, schedule, and publish engaging social media content to increase brand awareness and customer engagement.
• Capture, edit, and produce high-quality videos, reels, and promotional content showcasing products, offers, and events.
• Design basic graphics, write engaging captions, and use relevant hashtags to maximize reach and engagement.
• Monitor social media performance, respond to comments and messages, and maintain a positive online presence.
• Assist in planning and executing digital marketing campaigns, promotions, and seasonal offers.
• Ensure all digital content is consistent with the company's branding, quality standards, and marketing objectives.
• Stay updated with social media trends, video editing techniques, and industry best practices to create innovative and engaging content.
• Maintain accurate records of customer orders and contribute to improving customer satisfaction and online sales performance.

Pay: Rs18,000.00 - Rs30,000.00 per month

Work Location: Hybrid remote in Peshawar