Mall Security Supervisor

Job Overview
We are seeking a dedicated and vigilant Security Supervisor to lead our security team in safeguarding our personnel, customers, facilities and assets. This role involves overseeing daily security operations, implementing safety protocols, and ensuring a secure environment for all customers and tenants. Applicants must have a valid CT Guard Card.

Responsibilities

• Supervise and coordinate the activities of security personnel to ensure effective coverage across all areas of the facility.
• Oversee surveillance operations using CCTV systems to monitor premises, identify potential threats.
• Implement and enforce security policies, procedures, and protocols to maintain a safe environment for employees, visitors, and assets.
• Conduct regular foot patrols and inspections of the premises to detect suspicious activity or safety hazards. This post involves a significant amount of walking throughout the shift.
• Manage conflict situations with professionalism and tact, utilizing conflict management skills to de-escalate incidents.
• Respond promptly to emergencies, including medical or law enforcement requests.
• Maintain detailed incident reports, shift logs, and security records to ensure accurate documentation of daily activities and incidents.
• Training new security staff.

Qualifications

• Must have a valid CT Guard Card.
• Certification in first aid and CPR is highly desirable; additional certifications such as CCTV operation or loss prevention are a plus.
• Excellent conflict management skills with the ability to handle stressful situations calmly and effectively.
• Strong leadership qualities with experience supervising a small team.
• Ability to communicate clearly and professionally with diverse groups including law enforcement agencies when necessary.
• Must be available to work weekends.

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• When does your CT state guard card expire?

License/Certification:

• CT Guard Card (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person