Manager

Detail Job Summary (in Order To Brief Candidates)

• Error free service delivery and operations management.
• The incumbent will be responsible for managing the Airline Settlement process for various Global countries -This will involve payment
• processing, reconciliation of GL liability with vendor statements, preparation of Subledger and month end accounting.
• Effective Client interactions and escalation management
• Ensure compliance with internal policies and procedures, external regulations and information security standards
• Strong people leader - Mentoring team of executives for checking, verifying, and validating data to ensure all details are correctly mentioned
• Create reports on a daily, weekly & monthly basis for performance review
• Achieving key targets for the process in line with the SLA (Service level Agreement)/KPIs (Key Performance Indicators)
• Candidate should have worked in end-to-end finance processes like AP
• Good communication and presentation skills
• Good excel skills
  
  

Primary Interactions of an individual

Internal

• Closely work with team members, SMEs for the purpose of up-skilling them on process-related updates, coaching, mentoring & providing assistance and support when required
• Work with Managers for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
• Provide regular updates/visibility to all relevant stakeholders
  
  

Clients

• Client operations team for defined governance
• Lead and manage governance calls, prepare statistical representation of reconciliation along with their root cause and clearance suggestions
• Seeking clarifications & answering queries, managing escalations
  
  

Key Technical skills (all mandatory skills required in an individual must be highlighted in order to source profiles)

• Accounting professional with 5+ years of experience with experience in AP
• Should have good understanding of workflows/tools available in various domains
• Good decision-making skills
• Committed to achieving specific objectives and takes ownership for accomplishing them.
• Effectively balances quality, customer service and productivity standards
• Ability to prioritize & multi-task
• Excellent problem solving & analytical skills
• Self-motivated and proven track record for taking proactive lead to resolve and drive initiatives on process improvements