Manager

Manager-Learning and Development

Corporate 1100-Corporate Office, Bangalore, Karnataka, India

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  Developing and implementing learning strategies and programs that are aligned with the organization’s objectives
• Conduct needs analysis exercises annually and at a program level to customize all interventions to the need of the stakeholder
• Connect frequently with various business leaders in order to understand the specific department level challenges
• Primary contact for anyone with questions or queries regarding training and development plans
• Develops training and development programs and objectives for the business and program specific
• Develops the budgets and drives adherence to it
• Oversee and manage all mandatory and drive completion of compliance trainings in a timely and cost effective manner
• Identify, evaluate and work closely with the Procurement Teams to onboard quality vendors
• Manage the management trainee program, ensuring overall acclimatization of the trainees

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  Key point of contact for the regional learning and development teams to clarify questions on launch of new programs and feedback
• Design and deploy frequent feedback mechanisms in the form of online surveys, phone calls, informal forums
• Review feedback and service concerns based on inputs from the Service Quality Teams
• Develop and maintain strong & effective working relationships with colleagues across the business and external training providers

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  Evaluate and report on the success of development plans, ROI and effectiveness of training and development activities
• Track and report budgeted spend vs. actuals and raise deviations
• Create process notes for various learning interventions
• Track the learning component in the overall HR Scorecard and advise ways to improve if necessary
• Report data for various governance and regulatory requirements on a timely basis the Risk and Compliance teams

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  Obtains and /or develops effective training materials utilizing a variety of media.
• Research and integrate new modalities of training
• Identify digital solutions that will help in creating personalized learning experiences for learners
• Stay updated on various new technologies and optimized use of LMS
• Network with peers in the industries to identify and embrace best practices

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  Post graduate with an HR specialization or experience managing L&D in the previous role