Manager Account Payable Helpdesk Cost Control and Expense Management

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Policy & Process Execution: Translate AP, cost control, and T&E policies into SOPs; train controllers and shared service teams.
AP Helpdesk Oversight: Lead the AP Helpdesk team, ensuring timely resolution of vendor and internal queries, SLA tracking, and continuous improvement.
Hospitality Cost Control: Manage daily F&B cost control, stock reconciliations, menu costing, and investigate variances with culinary/procurement teams.
Expense Management: Oversee employee expense claims and corporate card processing; run audits, update policies, and ensure payroll coordination.
Internal Controls & Governance: Monitor inventory and expense controls; perform risk assessments; address audit findings and enforce anti-fraud measures.
Process Optimization: Identify and implement improvements (e.g., digital tools, automation, ERP integrations); track ROI of initiatives.
Team Leadership: Set objectives, coach team members, promote cross-training, and build a high-performance, service-oriented culture.

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