Manager AI Solutions Onboarding

About Us:

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About the Role:

The Manager - AI Solutions Onboarding is a customer-facing role responsible for implementing, configuring, and supporting the onboarding of enterprise and government clients onto Ooredoo's GPU-as-a-Service platform. The role ensures seamless activation of GPU environments by handling system configuration, integration with customer workloads, and providing post-onboarding technical assistance.

This role requires hands-on experience with GPU infrastructure, container orchestration, cloud and hybrid deployment models, and customer training/support, working closely with solution architects, delivery teams, and account managers to ensure a smooth onboarding experience and early customer success.

This role sits within the Professional services team and directly contributes to project acquisition and delivery. The Manager leads the technical realization of AI solutions, ensuring architectural consistency, operational scalability, and compliance with local regulatory standards. The role collaborates closely with presales, delivery, and vendor teams to ensure successful execution of complex AI and infrastructure projects. For more details, please click here.

About You:

Technical Expertise:

• Minimum 10 years' work experience

• 7+ years in infrastructure deployment, DevOps, or technical onboarding roles.

• Hands-on experience with GPU compute environments (NVIDIA DGX, cloud GPU VMs, etc.).

• Familiarity with containerization (Docker/Kubernetes) and AI/ML frameworks.

• Strong understanding of networking, storage, and cloud services as related to AI workloads.

• Customer support and troubleshooting experience in technical delivery settings.

• Ability to communicate technical concepts clearly to non-technical stakeholders.

Professional Experience:

• Familiarity with Qatari and regional ICT compliance standards (e.g., CRA, Q-CERT).

• Excellent Analytical and Problem-Solving Skills:

• Ability to identify the customer requirements and convert them into a new potential AI use case or identify an existing use case, thereby helping Customer to build the AI solution

Strong Communication and Interpersonal Skills:

• Ability to collaborate effectively with various Customers and internal stakeholders and communicate complex Solutions and AI use cases clearly

Minimum Qualifications:

• 
  Bachelor's degree in Computer Science, IT Infrastructure, or related field.

• Certifications in Kubernetes, NVIDIA (DLI), or cloud platforms (Azure, AWS) are preferred..