Manager - Application and Inside Sales

Job Summary

The Manager - Inside Sales & Applications Engineering will lead and develop the inside sales team to drive growth, increase market share, and consistently exceed targets. This role establishes a customer-centric, high-performing team that positions Emerson as the supplier of choice for products, solutions, and services.

Based in Dubai, UAE, this position supports the Middle East and Africa Pressure Management (PRM) business and reports to the Sales Director, PRM, MEA. The successful candidate will thrive in a multinational, inclusive environment with opportunities for global collaboration and career growth. Key success factors include integrity, leadership, technical proficiency, collaboration, and value-selling skills.

In This Role, Your Responsibilities Will Be:

• Ensure Emerson Values, Ethics, and Trade compliance procedures are closely followed in all business transactions.
• Responsible for developing, retaining and providing leadership to the multinational, multi-cultural PRM inside sales team located in multiple Emerson offices/countries.
• To support outside sales team and serve the customers in the Middle East Africa region to achieve the set goals & to improve sales effectiveness, by providing qualified techno-commercial offers on time
• Gain a complete view of the opportunity pipeline, supervise key performance indicators, and make strategic adjustments. This involves proactive management of opportunities, accurate forecasting, and targeted resource allocation, using the CRM tool.
• Drive accurate and timely reporting inputs for critical business processes: Opportunity projections and Sales & Operations Planning (S&OP). This ensures leadership has the data needed to make informed decisions about resource allocation, inventory management, and long-term business strategy.
• Continuously seek opportunities to improve internal processes and workflows to enhance efficiency, customer response times, and overall operational excellence. This involves using CRM systems and adoption by the complete team.
• Work cross-functionally with field sales, business development managers, project management office (PMO) and operations team to ensure perfect execution of contracts.
• Empower the team to make timely, data-driven decisions on proposals, discounts, and project approvals, thereby accelerating the sales cycle and reducing bottlenecks.
• Ensure that application engineering team is trained & certified on the updated product portfolios and technical solutions to drive consistent, high-quality technical support for customers and to maintain a competitive edge.
• Oversee and enforce a diligent bid qualification process: Improve proposal quality and win rates. This includes reviewing bids to ensure they align with business objectives and resource availability, leading to more profitable and successful project awards.
• Travelling for business, customer meetings and visiting the teams on need basis will be an added responsibility.
• Use and promote use of available tools and automation efforts to improve sales efficiency.
• Adhere to Health, Safety & Environment policies as laid by the organization.

Who You Are?

You identify and seize new opportunities. You gain insight into customer needs . You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You relate comfortably with people across levels, functions, cultures, and geography. Ability to multitask, prioritize, and delegate effectively.

For This Role, You Will Need:

• Bachelor's degree or equivalent experience in the Mechanical/Instrumentation/Chemical engineering field.
• 10+ years of application engineering experience, minimum 2 years of directing a team as supervisor or manager, handling customers and EPCs

Preferred Qualifications That Set You Apart:

• Knowledge of Industrial & Natural Gas Regulators, Pressure Relief Valves and process industry

Our Culture & Commitment to You!

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from phenomenal teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training