Manager, Benefits

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Benefits Manager is directly responsible for the administration, searching, evaluating, and open enrollment of the benefit plans and programs. Plans, organizes and supervises the benefit administration and wellness plan. Ensures that all employee benefit programs, policies, and procedures are followed and stay within compliance with federal and local laws.

LOCATION AND SCHEDULE

Durham, NC- Hybrid

Monday-Friday 7:30 AM – 4 PM

Occasional Travel.

KEY RESPONSIBILITIES

• Responsible for the annual research, analysis, administration, and evaluation of our corporate benefit plans and programs.
• Act as a resource and advisor to employees on all areas HR benefits and wellness activities.
• Create, plan and coordinate an annual wellness calendar.
• Support HR benefit processes and procedures to ensure accurate, timely and consistent customer service delivery to employees.
• Ensure a smooth Open Enrollment experience annually to all eligible employees.
• Responsible for the file feeds, system set up, and necessary files for Open Enrollment.
• Identify process improvement possibilities and participate in improvement efforts, sharing best practices and ideas across benefits administration.
• Foster teamwork and a positive work environment through frequent collaboration with other HR team members, HR Compliance Manager and Payroll department in promoting benefit best practices.
• First point of contact for employees and HRGs with benefit and/or leave questions.
• Recommends, implements and maintains a benefit strategy.
• Manages team schedules, ensuring compliance with company policy and employee’s benefit needs.
• Administers employee benefits programs and leaves.
• Oversee and maintain all employee leaves, including but not limited to weekly reports on leave of absence, employee leave records, processes of approval of leaves, and benefit administration during approved leaves.
• Ensures compliance with all federal, state and local employment laws.
• Responsible for maintaining weekly benefit reports and KPI’s for the employee benefit programs.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor Degree or years of equivalent experience in HR.
• HR Certification required – PHR or SHRM-CP minimum.
• Two – Three years in a HR benefits role.
• Training in Affirmative Action, EEOC Guidelines, FLSA, USERRA, etc.
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
• Excellent communication skills required.
• Interpersonal and coaching skills and practice a high level of confidentiality.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.