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Manager Branch Operations
The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location.
Candidates must be based in the Salt Lake City, Utah area and willing to travel approximately 25% to Boise, Idaho
Do you have a strong vision of what the future of modular building might look like? Do you thrive on providing great customer service? Consider joining this booming industry with the talented team at Mobile Modular. Our high-quality, unique, cost-effective solutions put us at the forefront of the market, meeting even the most critical needs of today. Our solutions span applications across healthcare/medical, education, business, residential development and construction, retail, data centers and much more. As a division of McGrath, we see the potential not just in our product but in our people, too.
"A Day in the Life"
The Manager Branch Operations reports to the Regional Operations Manager and will be taking charge of customer service, administrative and sales support, along with coordinating the delivery, installation, and removal of modular buildings and other rental items. Furthermore, you will oversee operational staff at both the Salt Lake City, UT and Boise, ID branches and play a crucial role in steering the operations team toward success. This is a career opportunity for a leader with a solid work ethic, exceptional character and a dynamic personality. This is a career opportunity for a leader who possesses a strong work ethic, exceptional character, and a dynamic personality.
"What You’ll Do"
- Deliver hands-on leadership for the administrative and operational functions of Mobile Modular. Key areas include operations, logistics, internal and external customer service, contracts, billing, purchase orders, inventory and project coordination.
- This role is working manager position with oversight of operational staff who report to the Regional Operations Manager at both the Salt Lake City, UT and Boise, ID branches. The Manager of Branch Operations is responsible for a variety of daily operational tasks, including coordination, negotiation, contract approvals, reporting, inventory management, branch disputes etc.
- Engage in close collaboration with sales team and management in order to effectively support both our clients, region and organization. Manage equipment purchasing process and assist with sales decisions to optimize rental fleet utilization.
- Formulate strategies and tactics to identify and implement best practices for the branches. Establish relationships with key customers and vendors. Standardize practices among our vendors and continuously improve our business processes.
- Oversee the vendor base for on-site operations, negotiate pricing and implement policies and procedures that ensure exceptional service for our customers and strengthen vendor partnerships.
- Train and mentor operations members to enhance productivity. Develop and implement initiatives to foster both personal and professional growth for the operations team.
- Ensure compliance and support of our safety policies with all staff members and visitors on site.
- Assist with equipment purchasing and inventory processes for branches. Cultivate strong relationships with our manufacturers, inventory center, and subcontractors, ensuring accurate inventory, efficient transportation, installation, and service in the marketplace.
"Must Haves"
- A minimum of 3 years leadership/supervisory experience in operations or a related field.
- Proficiency in MS Outlook, Oracle, Salesforce, Excel, and Word.
- High energy, adaptable, and capable of performing effectively in a fast-paced and diverse environment.
- Ability to lead and manage autonomously, as well as collaborate effectively as a team member.
- Demonstrated hands-on experience driving process improvements and delivering measurable results in an operations environment.
- Excellent verbal, written, and interpersonal communication skills, along with strong negotiation abilities.
- Effective project and time management skills.
- Experience in utilizing financial metrics to manage costs.
- Exceptional attention to detail.
- Ability to handle multiple responsibilities simultaneously.
- Travel required to Boise, ID at approximately 25%
- Valid driver’s license
"Nice to Haves"
- Prior experience in construction or rental industries.
- Experience using or understanding AI tools to support customer management, reporting, and operational processes is a plus.
- PowerPoint experience.
- Bilingual (Spanish/English) is a plus.
"Perks"
- It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!
- We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
- We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!
- We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
- 401(k) Retirement Plan with Company Match.
- Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
- We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!
Flexibility & Evolving Responsibilities
This job posting is intended to convey the general nature and level of work expected in the role. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, and team members may be asked to take on additional tasks or adjust their focus in response to changing business needs—sometimes with or without prior notice. This flexibility is a valued part of our culture and supports our commitment to collaboration, agility, and shared success.
McGrath will continue pre-employment drug testing including marijuana, even in states where it is legal, for this position which is classified as safety-sensitive within our construction operations and Drivers. Ensuring a drug-free environment is not only essential for the well-being of our team members but also aligns with regulatory requirements that govern safety-sensitive positions and commercial driving.
Pre-employment screenings are conducted after a conditional offer of employment is extended, in accordance with fair hiring laws. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status. We are interested in every qualified candidate who is legally authorized to work in the United States on a permanent basis. At this time, we do not sponsor employment visas or provide immigration sponsorship now or in the future. Our company uses E-Verify to confirm employment eligibility.
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