Manager Brand Platform & Openings Delivery Management

Manager Brand Platform & Openings Delivery Management

***This role is based at one of our corporate offices in McLean, VA or Memphis, TN***

Exceptional Hospitality Starts with You

This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands! As the Manager of Brand Platforms and Openings reporting to the Senior Director Intake & Project Services, you will deliver a variety of new projects each year that provide more efficiencies across Brand Management and the customer groups we serve. You will manage projects from initial discovery and requirements gathering through technical implementation, testing, training, and measurement — owning the process end‑to‑end to ensure business success.

To succeed in this role, you will need a strong understanding of enterprise priorities and the ability to connect them to your project. Additionally, you will have a background in project management for technology and data-driven initiatives. You will work with internal corporate leaders up to and including change management functions, where together you can demonstrate a success story of minimizing duplicative efforts and strengthening collaboration to reach clear success factors.

What you'll do during a typical day:

• Work with identified product teams to document current state and future vision on new features they seek to implement, ensuring aligned user acceptance criteria
• Oversee technical, data or change management implementation teams across the project's lifecycle to monitor their ability to complete tasks / tickets as assigned with on-budget, on-time delivery.
• Test/Demonstrate features, gathering feedback across sprints or testing to ensure seamless delivery and releases, while managing priorities and ultimate backlog of other ideas that come in along the way.

How you'll collaborate with others:

• Lead conversations to define project requests, documenting opportunities, intent, and expected outcomes to foster agreement from the start of a project, through its culmination, including retrospective and prioritized backlog or maintenance handoff activities.
• Collaborate across data, tech, and communications teams to clarify workloads, define tasks, and set aligned timelines.
• Be the connective tissue across a team of doers, ensuring changing priorities are addressed as new work is discovered, regularly escalating milestones and risks to leadership.

What It Takes to Make the Stay

You have these minimum qualifications:

• Three (3) years of project management experience working collaboratively with all levels

• One (1) year of experience working more than one project concurrently, involving a collection of requirements and transitioning them into actionable technical, data or change driven solutions
• One (1) year of Salesforce experience and at least one Business Intelligence tool (MicroStrategy, Power BI, CRM Analytics, Tableau)

It would be useful if you have:

• BA/BS Bachelor's Degree and the desire to work in a fast-based, always learning environment
• PMP or Agile certification
• Certified Salesforce Associate or Administrator with two (2) years of experience
• Five (5) years of project management experience working with data or technology projects
• Two (2) years of Hospitality experience working with Owners, Hotel Teams or within strategy functions
• Experience with Service Cloud and Experience Cloud within the Salesforce ecosystem

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next
• Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.