Manager, Central Transportation, Jackson Memorial Hospital, Full Time

Department: Central Transportation

Address: 1611 N.W. 12th Avenue, Miami, FL, 33136

Shift details: Full Time, Days, Monday - Friday

Why Jackson:

Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.

Summary

The Manager of Central Transportation oversees daily medical and non-medical transport operations of external transports for Jackson Health System, ensuring safe, efficient and professional movement of patients. Handles employee and financial oversight, dispatch efficiency, equipment maintenance, and disaster preparedness coordination. Additionally, manages communication, education, and community relations while ensuring compliance with regulations.

Responsibilities

• Directs and manages the day-to-day operations of external medical and non-medical transport for patients within Jackson Health System, including but not limited to organ transport, dialysis appointments, and transferred patients.
• Oversees transport operations, dispatch efficiencies, appropriate assignment of level of service, communication functions, educational activities, public and community relations, and administrative tasks such as fiscal responsibility, record keeping, contract management, invoice review, payment processing, and personnel and resource utilization.
• Advises senior leadership on transportation functions and requirements, provides data and reporting, stays informed about relevant news and trends, and ensures senior leadership is updated on legislation and political issues affecting transportation services.
• Plans, develops, and implements transportation protocols to ensure JHS compliance, monitors trends using data collection and analysis, communicates with senior leadership regarding regulatory changes, and leads the development of operational and financial data reports.
• Oversees the financial performance of the transportation department, develops and implements operating policies and procedures, establishes and monitors appropriate transport levels based on patients' clinical status, and ensures feedback mechanisms for transport requirements.
• Collaborates with the JHS Department of Security and Emergency Management for disaster preparedness and ensures compliance with regulatory agencies and licensure requirements.
• Participates in leadership educational programs, maintains equipment, prepares reports on departmental trends, status, and potential expenditures, assists in developing and submitting operating and capital budgets, and assures fiscal accountability and maintenance of financial operations within budgeted targets.
• Performs all other related job duties as assigned.

Experience

• Generally requires 5 to 7 years of related experience. Leadership experience is required.

Education

• Bachelor's degree in related field is preferred.

Skill

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions.
• Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.

Credentials

Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.