Manager – Contract Management

Position Objective:

• Expertise in overseeing end-to-end contract lifecycle — from initiation and tendering to execution, change management, and closure.
• Skilled in collaborating with cross-functional teams including Procurement, Legal, and Operations to ensure contracts align with business goals and compliance standards.
• Adept at developing tender documentation (RFI, RFP, RFQ, PR), managing vendor evaluations, and supporting bid processes through to project awards and contract signing.
• Demonstrated ability to identify, assess, and establish strategic partnerships with vendors through performance-based agreements and incentive models.
• Strong background in contract change order management, renewal tracking, project close-out coordination, and issue resolution within complex operational environments.
• Hands-on experience in large-scale telecom or infrastructure projects involving project planning, budgeting, risk analysis, and stakeholder coordination.
• Proven leadership in managing and developing high-performing teams through goal setting, coaching, and performance management.
• Analytical thinking, strategic orientation, and strong communication and negotiation skills.

Job Description & Responsibilities:

• Lead planning, alignment, and tracking of all new and renewal projects in coordination with category departments and assigned cross-functional project teams.
• Work closely with Procurement to ensure all contractors and suppliers are properly registered and qualified in accordance with organizational standards.
• Manage the end-to-end tendering process including preparation of RFI, RFP, RFQ, and PR documents; ensure transparency and compliance during evaluation and award stages.
• Collaborate with Legal to finalize and approve contracts, ensuring that terms and conditions safeguard organizational interests.
• Evaluate and select vendors based on capability, performance, and potential for long-term strategic partnership.
• Develop partnership models, including revenue-sharing mechanisms and incentive schemes, to enhance vendor collaboration and mutual business growth.
• Ensure effective monitoring, administration, and documentation of all contractual agreements to maintain compliance and mitigate risk.
• Manage and process contract change orders, renewals, and extensions, ensuring timely action and adherence to budgetary and operational requirements.
• Track contract performance, deliverables, and milestones while coordinating with internal and external stakeholders for issue resolution.
• Supervise project close-out activities (technical and financial), ensuring proper documentation and settlement with vendors and relevant departments.
• Address and resolve any contractual or procurement-related discrepancies within ERP/Oracle systems to support smooth project execution.
• Lead the Contract Management Section, providing direction, guidance, and performance oversight to ensure high standards of efficiency and output.
• Define team goals, KPIs, and development plans in alignment with organizational objectives.
• Motivate and engage team members through coaching, mentoring, and continuous feedback to drive professional growth and accountability.
• Promote best practices, continuous improvement initiatives, and adherence to quality and compliance standards across all contract management functions.
• Participate in departmental planning and strategy formulation, contributing to the overall effectiveness of Finance & Contract Management operations.
• Support audits, compliance checks, and performance reviews related to contracts and procurement activities.
• Represent the Contract Management function in cross-departmental meetings, project reviews, and vendor negotiations.
• Undertake additional tasks or projects as directed by the Director – Finance & Contract Management to achieve departmental and organizational objectives.

Qualifications & Experience:

• Bachelor’s/Master's degree in Engineering, Business Administration, or a related discipline is required.
• Project Management certifications such as PMP (Project Management Professional), CAPM (Certified Associate in Project Management), or PRINCE2. Other relevant certifications like AMII (for management and business administration) are advantageous.
• 7+ years of relevant experience in contract management, procurement, or project management.
• Proven experience managing large-scale projects, preferably within telecommunications, infrastructure, or similar operational sectors.
• Hands-on exposure to project planning, resource allocation, risk assessment, and contingency planning.
• Demonstrated experience in tender management, vendor evaluation, contract negotiation, and partnership development.
• Strong knowledge of contract management principles, procurement processes, and project management tools.
• Excellent planning, organizing, and prioritization skills.
• Strong analytical and critical evaluation abilities for assessing contracts, vendor proposals, and project outcomes.
• Strategic orientation with the ability to align contract management practices with business goals.
• Bilingual proficiency in English and Arabic (written and spoken) is required.