Manager - Core Platform COE

• Collaborate with stakeholders to elicit functional and non-functional requirements
• Prepare the BRD/FSD with requirements, Current System supports, process flow mapping, re-engineering, examples with testing details covering positive and negative scenarios
• Analyze systems to identify gaps and improvement areas
• Document business processes, use cases, and data flows
• Evaluate existing workflows in the Core systems and suggest enhancements/improvements
• Identify automation opportunities and reduce manual interventions
• Act as a liaison between business users, developers, and QA teams
• Translate business needs into clear technical specifications
• Support SIT/UAT by preparing test scenarios and validating outcomes
• Maintain traceability matrices, BRDs, FSD and change logs
• Ensure compliance with insurance regulations and audit standards
• Undertaking business process mapping/re-engineering activities
• Work with teams to fulfil the delivery on projects that have cross-functional inter-linkages
• Work with Production support team to solve critical and Audit issues
• Responsible for providing and tracking the Project Plans for the various ongoing projects and publishing regular status updates

Should timely escalate project slippage, risks and any other issues to immediate supervisor and stakeholders

Branch

Chennai APC

Department

Digital Technology

Function

Core Platform COE