MANAGER CREDIT SERVICES

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Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptors

Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.

CIB COO focuses on these key priorities:

Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management.
Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.

Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank.

Principal Responsibilities

Deliver exceptional service to both internal and external customers while safeguarding the bank's interests.
Review security documents and recommend changes to HUB limits based on documentation completion, ensuring compliance with pre-disbursal comments.
Oversee security creation and perfection.
Track CARM approval comments and conditions, following up with the business on due dates.
Monitor credit limits effectively.
Drive automation initiatives and conduct thorough testing.
Ensure adherence to agreed SLAs, improve turnaround times, enhance straight-through processing (STP), and reduce costs and error rates.
Maintain compliance with regulatory and internal guidelines, implementing process changes as necessary.
Support the timely and accurate preparation of internal and external MI/reporting.
Ensure proper housekeeping practices are followed.

Qualifications

Minimum Bachelor’s degree / Graduation or as required for the role, whichever is higher

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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